How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cura Financial Services / Special Risks Bureau Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 930 reviews

Sarah

Feefo Verified

Llanelli

6 years ago

What Sarah said about Cura Financial Services / Special Risks Bureau:

Outstanding and would recommend.

Excellent, efficient and friendly customer care. Also, professional and approachable staff who are easy to talk to.

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for writing us this lovely feedback, we take great pride in upholding excellent customer service.

Harbans

Feefo Verified

6 years ago

What Harbans said about Cura Financial Services / Special Risks Bureau:

worked hard

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for your feedback.

Beth

Feefo Verified

6 years ago

What Beth said about Cura Financial Services / Special Risks Bureau:

Wonderful customer service.

After a distasteful experience with a different broker I was signposted to Cura. Both Krystle and Leanne (I think it was Leanne?) We're wonderful and helpful. They were quick and empathetic to my...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for taking the time to leave us this lovely feedback. Krystle and Leanne were very pleased to have been able to help you.

Rebecca

Feefo Verified

6 years ago

What Rebecca said about Cura Financial Services / Special Risks Bureau:

Fantastic friendly, honest service

Alan was so friendly and helpful from the moment he replied to my email. The service was professional and yet friendly and kind, and I felt cared for and looked after. I was able to get the cover I...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Our customer's really mean everything to us, we are so pleased you felt you were well cared for and fully understood every step. Alan is extremely happy to have been able to arrange your cover for you.

Jun and Jacky

Feefo Verified

6 years ago

What Jun and Jacky said about Cura Financial Services / Special Risks Bureau:

Very helpful

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you, we are happy to have helped you.

Trusted Customer

Feefo Verified

6 years ago

They tried the best policy needed

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for taking the time to leave us your feedback.

Amy

Feefo Verified

6 years ago

What Amy said about Cura Financial Services / Special Risks Bureau:

James was so helpful and thorough. He found me a great deal and it has given me great peace of mind knowing things are now in place!

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

James was very happy to have helped you, thank you for leaving us your feedback.

Trusted Customer

Feefo Verified

6 years ago

Were able to find me life cover with my mental health history

Cura worked very hard with their network to find me life insurance despite a complex mental health history. Both James and Evie who I dealt with were very empathetic with my situation, as well as...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you so much for leaving us this amazing feedback, we are very appreciative of you taking the time to write this. James & Evie were delighted to hear this, and are pleased to have been able to help you.

Rebecca

Feefo Verified

6 years ago

What Rebecca said about Cura Financial Services / Special Risks Bureau:

Easy and efficient

Despite an IT failure service was efficient and always kept in the loop re progress

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for your understanding, and your positive feedback. We really appreciate it.

Trusted Customer

Feefo Verified

6 years ago

Excelant service and communication

I would highly recommend Cura Insurance. My circumstances were rather challenging, but Cura were there to provide the best options that best suited my circumstances. Victoria in particular was...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Hearing feedback like this really makes our day, thank you. Victoria said it was a pleasure to have helped you, thank you. Also many thanks for your recommendation.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo