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Cura Financial Services / Special Risks Bureau Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 929 reviews

Trusted Customer

Feefo Verified

3 years ago

Great Service!

Fantastic at keeping in contact. Happy with how they dealt with my more complex medical history. Would recommend Vivek and the team!

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Vivek and the Cura team are very happy to hear your positive comments, thank you for taking the time to share this.

Juliana

Feefo Verified

3 years ago

What Juliana said about Cura Financial Services / Special Risks Bureau:

Very friendly and knowledgeable customer service.

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Thank you for your kind comments.

Andrew

Feefo Verified

3 years ago

What Andrew said about Cura Financial Services / Special Risks Bureau:

Great service

Very patient and thorough. Not pushy like some companies. Found a really good deal. Again much better than I had been offered through other companies. Could have been clearer on inheritance tax and...

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

We’re really happy that you didn’t find us pushy and that we were able to help find the insurance you needed. Trusts are always a tricky area, we’re really sorry that we hadn’t explained this in the best possible way. We will definitely take your comments on board and put on extra training in those areas.

Trusted Customer

Feefo Verified

3 years ago

Mark took time to listen and managed to have my concern addressed. professional service provided in an efficient manner. Thank you.

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Mark is very happy to hear your positive comments, thank you for taking the time to share this.

Alex

Feefo Verified

3 years ago

What Alex said about Cura Financial Services / Special Risks Bureau:

Fantastic Service.

Excellent communication and supportive staff. I would highly recommend.

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

We are thrilled to read this, thank you for your feedback.

A Power

Feefo Verified

London

3 years ago

What A Power said about Cura Financial Services / Special Risks Bureau:

Practically Perfect in Every Way

This is the second time I've used Cura and again they have been incredible. I was on a fixed life insurance deal as because of my complex medical situation, a long term deal was unaffordable. Due to...

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Thank you for such a detailed and positive review. Alan and the whole team at Cura really appreciate you taking the time to share your experience of using our services, and thank you for putting your trust in us to help you find the right policies. We are extremely passionate about access to insurance, especially for those with medical history.

Ashfa

Feefo Verified

3 years ago

What Ashfa said about Cura Financial Services / Special Risks Bureau:

Great service - recommended

Vivek was amazing throughout the process. He really took the time to explain the details and answer our questions. Our application was complicated and he really did go over and beyond to make sure we...

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

The team are delighted to hear your feedback, and we really appreciate your kind comments. Thank you. Ensuring our clients feel supported and are kept up to date throughout the application process is really important to us.

Adam

Feefo Verified

3 years ago

What Adam said about Cura Financial Services / Special Risks Bureau:

Would highly recommend!

Alan and Ellice were brilliant. For years I have struggled to find the right products for me in terms of health / life insurance, due to pre-existing conditions. They found a whole range of suitable...

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Thank you for your feedback. We're so pleased that you were happy with the service we provided, and that we were able to help find the cover you needed.

Colin

Feefo Verified

3 years ago

What Colin said about Cura Financial Services / Special Risks Bureau:

Excellent customer service. Great attention to detail. Highly recommeded

Nick, Gemma and the team were always attentive and helpful. Gave sound, appropriate advice and secured me a great rate on life insurance. Perfect!

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Thank you for taking the time to share your feedback with us, we're thrilled to hear this. We pride ourselves on providing our clients with the highest level of customer service.

Trusted Customer

Feefo Verified

3 years ago

From the very first phone call with Alan Knowles to the final phone call with Ellice and all the correspondence with Gemma....top class service all the way through so thank you all

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

This is great to hear, thank you for your feedback.