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Cura Financial Services / Special Risks Bureau Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 928 reviews

Trusted Customer

Feefo Verified

3 years ago

Brilliant service

I had an excellent service despite the back and forth with GP and all your staff kept encouraging me. And always updating me each step of the way. I felt valued.

Alan Knowles

Cura Financial Services / Special Risks Bureau

3 years ago

Thank you for the kind feedback. It’s always hard when waiting for medical information but I’m glad you stuck with us and that the team kept you updated. If there’s ever anything we can do to help, please don’t hesitate to get in touch Best wishes Alan

Trusted Customer

Feefo Verified

3 years ago

Alan was awesome!

Alan was awesome

Alan Knowles

Cura Financial Services / Special Risks Bureau

3 years ago

This made my day! Thank you 😊 Best wishes Alan

Trusted Customer

Feefo Verified

3 years ago

So very helpful. I was really stressed trying to arrange cover but due to medical issues I’d struggled to find good enough cover. They went above and beyond and found me a bespoke policy which gives...

Ian

Feefo Verified

3 years ago

What Ian said about Cura Financial Services / Special Risks Bureau:

Polite and easygoing

My query was handled in a professional and unhurried way. Things were explained to me at each step of the process and I was kept informed of options at all times.

Jamie

Feefo Verified

3 years ago

What Jamie said about Cura Financial Services / Special Risks Bureau:

Excellent service, I will be using them again for another policy in 2024.

Service was excellent, Amy and Gemma have been very helpful keeping me updated regularly, while the information has been reviewed. Throughly recommended them.

Alasdair

Feefo Verified

3 years ago

What Alasdair said about Cura Financial Services / Special Risks Bureau:

Superb service and recommendations and extremely professional.

Cura took the time to listen to our circumstances, research the policies available and give us a number of options for varying amounts of cover and cost. They went through everything clearly and...

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

We are thrilled to hear that your experience of using our services was a good one and that you were completely satisfied, and that Alan and Ellice were able to help find the cover you needed. Ensuring our clients are fully supported throughout the insurance finding journey is incredibly important to us. Thank you for sharing such a positive review.

Elizabeth

Feefo Verified

3 years ago

What Elizabeth said about Cura Financial Services / Special Risks Bureau:

Professional, knowledgeable staff, helpful and friendly. Quick process, hassle free.

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

This is great to hear, thank you for your feedback.

Martin

Feefo Verified

Stowmarket

3 years ago

What Martin said about Cura Financial Services / Special Risks Bureau:

This is the second time I've dealt with Cura and again first class service from all staff particularly Ellice who was amazing and extremely helpful. This lady deserves a pay rise!!!!

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Ellice and the rest of the team are thrilled to hear this and are very happy to have helped you through the insurance application journey. We really appreciate your feedback.

Martin

3 years ago

Thank you for your reply

Paige

Feefo Verified

3 years ago

What Paige said about Cura Financial Services / Special Risks Bureau:

Amazing

Annaliese has been an absolute star. She’s been so patient and caring for the whole process! I’ve been so comfortable speaking with her and she’s made it really easy and simple for me to get my life...

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

We are so glad that you had a positive experience of using our services. Annaliese is so happy to have helped you and the whole team thank you for using Cura for your insurance needs.

Kara

Feefo Verified

3 years ago

What Kara said about Cura Financial Services / Special Risks Bureau:

Highly recommend

Absolutely brilliant. Really pleased. Easy to sort and pleased to have someone find insurance for me as its been difficult with various health issues.

Jade van der Vegt

Cura Financial Services / Special Risks Bureau

3 years ago

Thank you for your feedback. We are pleased we could help find the insurance that you needed, helping people gain access to protection insurance is very important to us.

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