Cover-More Travel Insurance is no longer an active Feefo customer
Displaying all 3,254 reviews
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Bad service by Cover-More Travel Insurance
Worst product and I will be telling everyone no to use cover more
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Claim process experience was out of touch.
Claim process experience was out of touch. The consultant (Personal details removed by Feefo) was ignorant, not willing to listen and lacked any resemblance of customer service attributes. I was...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback.
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Promt service when we had a claim
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience, that's great to hear!
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Terrible payment times on claims
I placed a claim and it took too long for it to be paid! I paid my gap on the 20th of Oct and my claim was not paid until 01/12/2016 and the hospital cannot find the payment.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. For medical claims we do require more information and for the claim/info to be checked over by a medical assessor so it can take more time.
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Trusted Customer
Feefo Verified
Castlemaine
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Enormous amount of paper work to claim.
My first telephone contact was good and the paperwork for my claim was sent through to me. I then promptly completed it and returned it.However my next contact required a tremendous amount of work...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your feedback on our service. Unfortunately for certain claims we do require more documentation to ensure we have all necessary information to make a decision.
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Great service and support from the entire team. Delivered responses in time...
Great service and support from the entire team. Delivered responses in timely manner.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback.
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TC
Trusted Customer
Feefo Verified
PROSPECT
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
WILL NOT PAY VALID CLAIMS.
PATHETIC, DISGRACEFUL
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Suitcase damaged in transit claim settled in days
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Good experience yet i avoid insurance
Impressed
Liz
Cover-More Travel Insurance
9 years ago
Thank you Jane.
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Trusted Customer
Feefo Verified
9 years ago
Unhappy with customer service-poor excuses re phone system and my bank deta
Poor communication when emailed not enough information.Travel agent said did not need to complete section by medical officer as not pre existing condition.Difficulty talking to anyone as cut off...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback so we can improve our processes in future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
