Cover-More Travel Insurance is no longer an active Feefo customer
Displaying all 3,254 reviews
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Excellent service. Quick response and timely payment.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience!
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Trusted Customer
Feefo Verified
9 years ago
The process was fast, it was easy to submit the claim, communication was go...
The process was fast, it was easy to submit the claim, communication was good.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Unclear policy.
Had money stolen from bag. Policy did not cover it. Money has to be on you. So if we are at dinner, should my wife hold her handbag? Ridiculous.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your feedback on this matter. We do encourage our travellers to keep their money on their person as our policies do not cover large amounts of lost cash or any items/cash that are left unattended.
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Easy to claim !
Great service and very easy to claim. Process didn't take too long either !
Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback, we look forward to covering your next trip.
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TC
Trusted Customer
Feefo Verified
Perth
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Poor service by Cover-More Travel Insurance
Too Long to process what was a straightforward and simple claim
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing this feedback. We do have a 10 business day turn-around for communication from the claims team when we're going through busy periods. The majority of claims are paid out very quickly when all necessary information is provided.
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TC
Trusted Customer
Feefo Verified
Victoria
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Put through a claim, and it took over 2 months with an external investigato...
Put through a claim, and it took over 2 months with an external investigator questioning me for 3 hours (he was fine and just doing his job) don't understand why it required a private investigator...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback. From time to time we do have to further investigate claims to ensure our team are correctly assessing the claim and to ensure all information provided is accurate.
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TC
Trusted Customer
Feefo Verified
Townsville
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
very good
I found the service good though at times I thought slow, claiming, but then I had to wait for the agent who was on tour to return, again though the service Julian provided was exceptional so in...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback.
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TC
Trusted Customer
Feefo Verified
Westminster WA 6061
9 years ago
What Trusted Customer said about Cover-More Travel Insurance:
No more Cover More Insurance for me
Disappointed. I got a flat tyre on a rental car,the car hire company could not repair the tyre so I had to have a replacement vehicle which cost me lots of time and trouble, when I claimed a couple...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
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Trusted Customer
Feefo Verified
9 years ago
Its been a long time since I've needed travel insurance and I don't think I...
Its been a long time since I've needed travel insurance and I don't think I've ever had to make a claim. This time I needed it and my claim was paid in full within 2 days of making it no questions...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback, that's great to hear.
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Trusted Customer
Feefo Verified
9 years ago
Excellent service by Cover-More Travel Insurance
I was very happy with the service provided by Covermore for my holiday.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience, that's great to hear!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
