It speaks volumes that I've been asked to give feedback in Sept '16 on my 'recent' purchase of Dec '14. I have not ordered from this site since due to difficulties with getting my password changed.
Steve
Cloudberry Living Ltd
9 years ago
Thank you for this feedback. You have been mistakenly sent this feedback form due to an issue within the system which sent all historical order forms out, so sorry for that. You can request a new password at any time from the system, alternatively you can contact customer service who can organise this for you. Many thanks.
Date of purchase: 26/12/2014
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Trusted Customer
9 years ago
Good service
Product reviews
Date of purchase: 27/01/2015
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Trusted Customer
9 years ago
Very friendly and helpful when we had to rearrange delivery (we live in a flat and it is often difficult as delivery firms can't get in or don't buzz the right door). A good product and would buy...
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Product reviews
Date of purchase: 25/01/2015
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TC
Trusted Customer
Durham
9 years ago
What Trusted Customer said about Cloudberry Living Ltd:
Good packaging & prompt delivery
Product reviews
Date of purchase: 17/08/2016
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Cloudberry Living Ltd:
Good prompt service and delivery
Product reviews
Date of purchase: 10/05/2015
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TC
Trusted Customer
London
9 years ago
What Trusted Customer said about Cloudberry Living Ltd:
Item arrived in opened box with no paperwork and appeared used. The rose had yellowing from being installed and it was cracked. They tried to convince me this is the way they are shipped.
Steve
Cloudberry Living Ltd
9 years ago
Thank you for your feedback. We open items on arrival to us to check for any shipping damage but the item was certainly not used and all our parcels sent include order paperwork for your reference. This was sold on to yourself as we received it from our supplier, the cracked part was in fact the terminal block for attaching the wires to, not the rose, which we offered to replace for you but you declined. We then accepted the product back and gave you a full refund as per your final request.Â
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
