You have been so helpful with the request for candles for a wedding I am having. Thank you .
Product reviews
Date of purchase: 03/03/2022
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Trusted Customer
Feefo Verified
4 years ago
We have still not received the goods! One star is too much.
Steve
Cloudberry Living Ltd
4 years ago
Thank you for your feedback. Following on from our phone conversations concerning the delivery status of your order, we can see from our DPD account that your parcel has been noted for delivery on Saturday now DPD customer service has informed us. It appears that the collection driver did not arrive back in time to get our daily collection on the trailer to go to their sorting hub, so it ended up being delayed.
We are sorry for this issue and hope that you will be happy with your wallpaper when it arrives. Many thanks.
Steve
Cloudberry Living Ltd
4 years ago
Good afternoon, I have just checked your tracking and am pleased to see that the wallpaper did arrive to you today with the couriers. Many thanks.
Trusted Customer
4 years ago
Goods now received! Cloudberry were let down by couriers, hence only 4 stars, but thank you very much for phoning and keeping us informed.
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