I do not feel your website makes it clear enough - the £10 secure fee is actually your payment to simply see an electronic booking coming in (which costs nothing) and then make a phone call or email booking to a local taxi company. Obviously I should have booked the 98 euros return fee from Girona airport to Lloret de Mar directly with Jescalbus.com so I didn't have to pay an additional £10. More fool me! You are right, there is text saying £10 payable plus 98 euros to the taxi driver, but weirdly, because you have tried to highlight this message using a black box background, and you have put it next to the heading and not below where the actual information the reader's eye is being drawn to to select what car they want etc is, I missed it. Yes it's my fault. I searched your website and your t's & c's before I booked it and also called (no answer) to find out whether the £10 payable now would be deducted from the 98 euros, but could not find that information. I asked the driver on arrival but he said 98 euros was payable so I paid it. I just think it's misleading that's all, because I priced up various transfers and yours was the cheapest at 98 euros but then looking at the total at the end you added another £10 secure fee which actually made it either the same price as other companies or more. Never mind. Thanks for your feedback and sorry I missed it, but perhaps you could take a minute to think about what I've said above and consider reviewing where and how you phrase things. Thanks
