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ChairOffice Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chairoffice | Feefo

Displaying all 2,951 reviews

Trusted Customer

10 years ago

great service

Product reviews

Date of purchase: 23/04/2015

Trusted Customer

10 years ago

Box that chair came in was quite large (as needed) but there were no holes…

Box that chair came in was quite large (as needed) but there were no holes made in the cardboard for ease of carrying, both for the carrier and the customer.

ChairOffice

10 years ago

Thank you for your review and I will pass these comments back to the factory regarding the box handles. I am pleased that you find it so comfortable. Jamie Welch

Product reviews

Date of purchase: 22/04/2015

Trusted Customer

10 years ago

A good quick service, but a couple of minor problems, I followed the assembly Instructions, Ok but…

A good quick service, but a couple of minor problems, I followed the assembly Instructions, Ok but the chair creeks a lot. any advice might help ?

ChairOffice

10 years ago

Thank you for your review and I am pleased that we have sorted the creaking out for you. I am so pleased that you are happy with the chair. Jamie Welch

Product reviews

Date of purchase: 04/05/2015

Trusted Customer

10 years ago

this product came to me as if it was thrown at me, the box was…

this product came to me as if it was thrown at me, the box was in a terrible condition thought the goods might be damage but was not

ChairOffice

10 years ago

Thank you for your review, please accept my apologies for the couriers and I will be taking this matter up with them immediately. I take your point re the instruction manual as this should have been in the box. We did email this over as soon as you advised us so that assembly could be made but please accept my apologies that this was not in the box. Jamie Welch

Product reviews

Date of purchase: 28/04/2015

Trusted Customer

10 years ago

Good service without any issues

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

10 years ago

One unit we received was damaged, ChairOffice were very apologetic and arranged a replacement unit…

One unit we received was damaged, ChairOffice were very apologetic and arranged a replacement unit without any issues

Product reviews

Date of purchase: 28/04/2015

Trusted Customer

10 years ago

No complaints

Product reviews

Date of purchase: 07/04/2015

Trusted Customer

10 years ago

The service was excellent, we had over 20 chairs delivered and then we needed them…

The service was excellent, we had over 20 chairs delivered and then we needed them changed and it was handled perfectly.

ChairOffice

10 years ago

Thank you for your review. I am so pleased that you found the service excellent. In relation to the chairs they are covered by a one year guarantee and we will be more than happy to send parts out at any time within this period should you require them. Jamie Welch

Product reviews

Date of purchase: 12/04/2015

Trusted Customer

10 years ago

Fabulous advice, had to purchase a heavy duty gas lift cylinder but that's due to…

Fabulous advice, had to purchase a heavy duty gas lift cylinder but that's due to me not the chair!

ChairOffice

10 years ago

Thank you for your review and it is great that the chair and gas strut met your expectations and that you love your chair. Jamie Welch

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

Good service

ChairOffice

11 years ago

Thank you for your review. I am pleased that you found our service good and are pleased with the chair. Jamie Welch

Product reviews

Date of purchase: 02/04/2015

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