How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,524 reviews

SIMON WYLES

Feefo Verified

GBR

1 month ago

What SIMON WYLES said about Celebrity Cruises:

Wyles

Relaxing fantastic food and good entertainment and a very clean ship

Celebrity Cruises

1 month ago

Thank you so much for your lovely feedback, Simon.

Trusted Customer

Feefo Verified

1 month ago

Cruise to the Norwegian fiords 4/7/26

The customer adviser was very helpful and efficient helped us through the process of booking cruise

Celebrity Cruises

1 month ago

Thank you for your lovely feedback, we look forward to welcoming you onboard soon and hope that you have a wonderful time sailing through the Norwegian Fiords!

STUART DISBURY

Feefo Verified

GBR

1 month ago

What STUART DISBURY said about Celebrity Cruises:

Excellent Customer Service

Madre was amazing. She answered my queries, suggested the ideal solution and gave me a great price to boot!

Celebrity Cruises

1 month ago

Thank you for your feedback, Stuart. We're happy to hear that Madre was able to help you with your booking and answered all your questions. We look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

1 month ago

Celebrity Cruises

1 month ago

Thank you for rating our service 5 stars.

KAREN CROLLEY

Feefo Verified

1 month ago

Celebrity Cruises

1 month ago

Thank you for taking the time to rate our service, Karen.

Trusted Customer

Feefo Verified

1 month ago

Very Efficient Booking using FCC

Spoke to customer advisor Hannah T who was helpful and informative in getting our booking completed

Celebrity Cruises

1 month ago

Thank you so much for your feedback! We're delighted to hear that Hannah was both helpful and informative. We can’t wait to welcome you on board!

LORRAINE PETERS

Feefo Verified

1 month ago

Celebrity Cruises

1 month ago

Thank you for rating our service 5 stars, Lorraine!

Trusted Customer

Feefo Verified

1 month ago

Cruise May 2026

Just excellent the staff are so helpful and nothing is too much trouble. Would recommend

Celebrity Cruises

1 month ago

Thank you so much for your wonderful feedback!

LISA THOMPSON

Feefo Verified

GBR

1 month ago

What LISA THOMPSON said about Celebrity Cruises:

Such a pleasure to book directly with Celebrity

Excellent service, as ever. Friendly, expert and super helpful.

Celebrity Cruises

1 month ago

Thank you so much for your lovely feedback, Lisa. We're delighted to hear that you found our Direct Sales Agent friendly and helpful. We look forward to welcoming you on board!

SHONA ADAMS

Feefo Verified

GBR

1 month ago