Above all, the communication with Caterwik was excellent! I was contacted regularly with questions and updates on my order, and received follow-up e-mails showing the detail of my conversations had...
This is the first time I have purchased from Caterkwik having found them on line and liking their reviews. They have lived up to my hopes and delivered a water boiler, freezer and dishwasher. The...
Very badly let down by carrier DPD. Order on 28 February one 24 next day service emailed by DPD the item would not be received until 2nd March and on 2nd given delivery time which passed with no...
Very pleased to have received our order so quickly, proving that Aberdeenshire is not at the end of the earth and the only island we're on is the island of Great Britain. Not many companies manage...
Stay away! Courier left delivery curbside without us checking for damage. Until we could get help taking heavy double freezer into the building and check it, it was more than 24hs so they refused to...
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Steve
Caterkwik
8 years ago
We apologise for your experience with the delivery of your Polar freezer. I understand that the kerbside delivery was specified prior to processing the order. We do offer alternative delivery services although there is a small additional charge as it does cost us more. We also make it very clear the importance of reporting any damages in good time. Our supplier was pushed hard to relax their 24 hour limit for notification of damage in transit but on inspection of the damage incurred and consideration of the 4 days delay and previous aborted request to cancel on the day of delivery we were unsuccessful.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.