Excellent customer service from beginning to end. Slight delay in delivery dealt with with grace and an instant refund of delivery charge; delay not Caterkwik's fault, rather the manufacturer's...
Thanks for your feedback. We're sorry you possibly felt badgered. We have a strict "No Badgering" policy here and have looked into the notes for evidence. We did accidentally send an email twice in quick succession regarding a slight delay in your original selection and an option to upgrade for immediate delivery although we can't see anything else to suggest a case of illicit badgering from one of the team. Of course we are sorry you got that impression. We're very sure you are going to love your new machine though.
Everyone was extremely helpful. Amy and Charlotte in sales could not have done more to sort out the delivery and installation of the washing machine. The driver was very helpful and it wasn't a...
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Steve
Caterkwik
8 years ago
Thank you very much. We've passed on your kind words to Amy, Charlotte & Peter.
Product reviews
Date of purchase: 04/07/2018
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TC
Trusted Customer
HENLOW
8 years ago
What Trusted Customer said about Caterkwik:
ORDERED ON 2/3 DAY DELIVERY --- CAME NEXT DAY --- WELL PLEASED !
Steve
Caterkwik
8 years ago
When our customers are well pleased, we're pleased as well.
Arrived on time driver very helpful,plumed washer in ran 5 loads,good wash,good spin,would recommend to my mates in dry cleaning,
Steve
Caterkwik
8 years ago
Big thank you for the kind words and recommendation. We've passed on your comments to our driver too.
Product reviews
Date of purchase: 27/06/2018
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Trusted Customer
8 years ago
efficient service, polite on phone, shame the delivery driver had an attitude because I wanted to check the parcel as it was damaged on outside
Rob
Caterkwik
8 years ago
Thank you for the review and we are sorry that you had a problem with the delivery driver, it will be a seperate courier and not one of our own employees, so we cant control how they act.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.