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Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,040 reviews

Trusted Customer

Harwich

7 years ago

What Trusted Customer said about Caterkwik:

I have had good service from Caterkwik but I have a fault with the display fridge where the glass is not sercurly fixed and I wish to refuse this item has it’s not fit for purpose but the company who...

Steve

Caterkwik

7 years ago

We apologise sincerely for the issues with your order. Our Sales Manager is currently liaising with senior management at DWM wholesale to reach a resolution as quickly as possible.

Product reviews

Date of purchase: 18/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

This company are always really helpful, and I get the order very quickly. Very happy customer. Thank you..

Luke

Caterkwik

7 years ago

Many thanks for your kind words! We like to keep all our customers happy and we will do anything we can to help make your experience with Caterkwik as efficient, effective and enjoyable as we can!

Product reviews

Date of purchase: 22/02/2019

Trusted Customer

Newquay

7 years ago

What Trusted Customer said about Caterkwik:

Delivered when they said and a good price

Luke

Caterkwik

7 years ago

That's what we aim to do! We want to ensure that all our customers get their items delivered on time, 100 per cent of the time and we appreciate the feedback as it's always nice to know that it is being fulfilled!

Product reviews

Date of purchase: 08/02/2019

Trusted Customer

7 years ago

Excellent customer service

Excellent service from Caterkwik - my oven arrived with a large scratch on the inside but they arranged for it to be collected and replaced within 3 working days. Very impressed (four stars only...

Nikki

Caterkwik

7 years ago

Thank you for your feedback. were sorry about the damage on the unit but were super happy it was resolved quickly, we understand that it can be a pain to have to rebox the goods up yourselves but the just prevents and further damage.

Product reviews

Date of purchase: 19/02/2019

Trusted Customer

7 years ago

Would definitely use again

Apart from a delayed delivery date the rest of the service was great. Replacement of damaged product was stress-free. Really helpful customer service.

Nikki

Caterkwik

7 years ago

Many thanks for the feedback, we're sorry about the delay in delivery but glad it was resolved quickly!! We aim to make it easy for every customer and stress-free.

Date of purchase: 21/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Just a very good service

A good service

Nikki

Caterkwik

7 years ago

thank you for your feedback, we aim to please all our customer, Thanks for the 5-star rating!

Product reviews

Date of purchase: 18/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Professional, Polite Service

Easy to order online, Great customer service ,when need to arrange collection of item to be returned. also good prices

Nikki

Caterkwik

7 years ago

Thank you for your feedback,Ii will get one of our lovely customer service team to give you a call and arrange collection

Product reviews

Date of purchase: 13/02/2019

Trusted Customer

7 years ago

Great service, fast delivery

Nikki

Caterkwik

7 years ago

We always aim to deliver the best service to all our customers and deliveries are no exception!

Product reviews

Date of purchase: 13/02/2019

Trusted Customer

7 years ago

A great company to deal with.

Arranged for a delayed delivery which worked perfectly

Nikki

Caterkwik

7 years ago

Thanks for the review, it's always a pleasure to hear about the service our customers receive!

Product reviews

Date of purchase: 11/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Great

Always quick, efficient service with competitive prices

Nikki

Caterkwik

7 years ago

Thank you for your 5-star feedback, It's good to know that our hard work pays off with our service and competitive prices.

Product reviews

Date of purchase: 06/02/2019

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