How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,040 reviews

Paul Beddow

Feefo Verified

Billingham

6 years ago

What Paul Beddow said about Caterkwik:

Wouldn’t go anywhere else

This is the second time I’ve used Caterkwik to purchase equipment. The first was excellent, hence I returned. I was dealt with both times by Charlotte Fay. Excellent customer service.

Amanda

Caterkwik

6 years ago

Charlotte's Brill isn't she :) We will be sure to pass these stars over to her! Thanks so much for leaving us a great review!

Product reviews

Date of purchase: 24/09/2019

Trusted Customer

Feefo Verified

6 years ago

Parry Bain marie

No problems at all Perfect from start to finish

Amanda

Caterkwik

6 years ago

Perfect :) Thanks so much for leaving us a great review.

Product reviews

Date of purchase: 25/09/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent service , prompt and professional .Very friendly helpful phone advisors .So nice to actually speak to someone.

Amanda

Caterkwik

6 years ago

So glad you enjoyed your experience with us! Was nice to speak with you too!

Product reviews

Date of purchase: 02/10/2019

Trusted Customer

Feefo Verified

6 years ago

Fast, correct.

Good, good

Amanda

Caterkwik

6 years ago

Brill :)!

Product reviews

Date of purchase: 29/09/2019

Adam Walder

Feefo Verified

6 years ago

What Adam Walder said about Caterkwik:

Great helpful service, but slow shipping

The service was good, as well as good personal feedback from Nikki, but the order was let down by a long delivery time. Despite Caterkwik website claiming 3-5 working days delivery, after a week it...

Steve

Caterkwik

6 years ago

Dear Sir, we apologise sincerely for the extended delivery. We will be investigating what caused the delay and how we can prevent any repeat. We appreciate the problems a delayed delivery can cause treat any delays very seriously. Kindest regards

Date of purchase: 30/09/2019

Trusted Customer

Feefo Verified

6 years ago

Do not use

Actually caring about your customers would be a good start

Product reviews

Date of purchase: 21/09/2019

Richard Bell

Feefo Verified

6 years ago

What Richard Bell said about Caterkwik:

Great Service from start to Finish

Yes did exactly what I would expect.

Date of purchase: 26/09/2019

Nicola Williams

Feefo Verified

6 years ago

What Nicola Williams said about Caterkwik:

Excellent value!

Caterkwik were really excellent and we are thrilled with the fridge. A word of warning though. The delivery company phoned to say they would deliver one day. So we stripped out our pantry into the...

Amanda

Caterkwik

6 years ago

Thanks so much for leaving us those 5 stars even though your order didn't go smoothly, this item was delivered by one of our suppliers so we will look in to what happened further for you. But once again thank you for letting us know and for still rewarding Cater-Kwik with those 5 Stars!

Date of purchase: 01/10/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent service

Fab friendly, helpful service. Excellent speedy delivery. Caterkwik were recommended to me by a friend and I would certainly use again and recommend to others!

Amanda

Caterkwik

6 years ago

We can't wait to see you again!!! You have a good friend right there!

Product reviews

Date of purchase: 25/09/2019

Chris Gilford

Feefo Verified

6 years ago

What Chris Gilford said about Caterkwik:

Excellent service and delivery

Amanda

Caterkwik

6 years ago

Thank you so much for leaving us those 5 Stars!

Product reviews

Date of purchase: 19/09/2019

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Caterkwik Reviews

POLAR T316 COUNTERTOP ICE MAKERMore reviews of this product (7)View product website

PARRY 1944 6 POT ALUMINIUM BAIN MARIEMore reviews of this product (1)View product websitePerfect from start to finish No problems at all. I will always use next time

Cater-Wash CK8518 18KG WASHING MACHINEMore reviews of this product (141)View product websiteAn amazing machine which has more than halved my workload . I was so excited to receive my new machine and it certainly hasn't disappointed.

MECHLINE AQUAJET - AJPR30-ST-BF2-SMore reviews of this product (13)View product websiteGood item Good item Good item

POLAR DOUBLE DOOR SLIDING BOTTLE COOLER W/LED - GL010More reviews of this product (6)View product websiteLock broken on fridge - They insisted it was us who caused it and its not under warranty, so tough luck. They also tried to chare double for a spare part - Dire customer service.

DUALIT DB6S 6 SLOT TOASTERMore reviews of this product (3)View product websiteFANTASTIC!!!!!! Wish I’d got one sooner!! Yes they are expensive for a toaster - but totally, totally worth the money. The fact I can do 6 slices at once is a bonus when cooking for guests in our...Read more

POLAR CD084 SINGLE DOOR S/S FRIDGEMore reviews of this product (12)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?