The cartridges were sent via DPD and required to be given to someone in person at the target address. This was not made clear on ordering. I was at home on both days when DPD tried to deliver, but...
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Louise
CartridgeMonkey.com
2 years ago
Hello,
Thank you for taking the time to leave us a review.
I'm so sorry to hear you had a poor experience with DPD. Typically their service is really good, however due to Christmas and a influx of orders it can cause some delays and errors.
We do us other couriers however it is dependant on stock availability. Next time you need to order we can look at offering you a little discount and try and send it with another courier firm.
Again, I am so sorry for any trouble caused. Please feel free to contact us on 0345 365 3605, I would be more than happy to help.
Thank you
Lou
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.