Using the courier services was not a good idea as the day if delivery I received a text of what time band he would deliver. However by then i had made plans to be out.
The item wasn't delivered as no...
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CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
I apologise for the delay with your order, however the information regarding the delivery time is only made available on the delivery day.
But if you could give us a call at 9.00 am we can track your order and provide a specific time for the delivery.
Alternatively you could leave a note for the courier and specify where you would like your parcel left, if you would not be available to sign for it.
I am glad you have now received your order and everything is working fine.
Once again I apologise for any inconvenience this might have caused.
Thanks for ordering with us.
And for more enquiries please contact me.
Kind regards
Michael
Trusted Customer
12 years ago
They actually phoned me to try and fix the problem.
That was good customer service. Thank you.
Product reviews
Date of purchase: 12/08/2014
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Trusted Customer
12 years ago
Apart from the courier, forcing the packet through the door. Everything was excellent.
I always choose the advertised 'free next day delivery' service, however whenever I order, the item is never dispatched until the next day which actually means it's 'free 2 day delivery' and not next...
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.