over a week still waiting for part of order to be in stock !!!
CartridgeMonkey.com
CartridgeMonkey.com
11 years ago
Thank you for taking the time to leave feedback on our site regarding your back order.
I am so sorry to hear the item you ordered wasn't available, we try so hard keep everyone updated on the progress of any back orders. Sometimes the estimated due date can go over because of delays with the manufacturers. Whenever we catch wind of this we update people as soon as possible.
Once again, I am so sorry for any trouble caused, please remember you are always welcome to give us a call on 0845 365 6666, we would be more than happy to give you an update.
Lou
Cartridge Monkey
0845 365 6666
Product reviews
Date of purchase: 14/09/2014
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Trusted Customer
12 years ago
Excellent Service
Product reviews
Date of purchase: 14/09/2014
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Trusted Customer
12 years ago
first class service.product delivered next day as promised.even able to track delivery compay's van !
Easy to get round the site and find what you want. Delivery is always prompt, and always the right items. Cartridge Monkey understands that when your ink runs out you need a new one immediately.
Can't say so much yet as the goods failed to arrive
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Hello, my name is Lou. Thank you for taking the time to leave feedback on our website.
Thank you for speaking with me this morning, as I expressed I was really sorry to hear you were still awaiting your order.
Unfortunately the postcode provided to us on the order was incorrect and the courier was unable to locate you. As soon as I realized the error I arranged for an immediate replacement to go out with the corrected delivery address.
Once again it was a pleasure speaking with you this morning. I am certain you will not incur the same delays next time you order.
If you would like to discuss this further please feel free to contact me direct on 0845 365 6666, I would be more than happy to help.
Lou
Customer Care Advisor
Cartridge Monkey
t: 0845 365 6666 | f: 0845 365 3604 | w: cartridgemonkey.co.uk
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.