As my package is now 6 days over due, not impressed.
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Hello, my name is Lou. Thank you for taking the time to leave feedback on our website.
Thank you for speaking with me this morning, as I expressed I was really sorry to hear you were still awaiting your order.
Unfortunately the postcode provided to us on the order was incorrect and the courier was unable to locate you. As soon as I realized the error I arranged for an immediate replacement to go out with the corrected delivery address.
Once again it was a pleasure speaking with you this morning. I am certain you will not incur the same delays next time you order.
If you would like to discuss this further please feel free to contact me direct on 0845 365 6666, I would be more than happy to help.
Lou
Customer Care
Toner Giant
0845 365 3605
Trusted Customer
12 years ago
Excellent, the problem I had was not the fault of CM and after a short and pleasant chat with Lou she put the matter right immediately and my package arrived a few hours later.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.