the service was good but there is something up with the website as I couldn't request a new password through the website and it didn't send me an email to confirm my order. I think there is something...
I ordered a dual cartridge pack for my Advent printer and recieved the parcel next day. So very impressed with the service so far. Have bought the cartridges which, are generic, I will need to...
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CartridgeMonkey.com
CartridgeMonkey.com
11 years ago
Hello, its Lou. Thank you for taking the time to leave feedback on our website.
I am sorry to hear the printers had a European plug, it’s great to hear however that the Customer care team swung into action and sorted the printers out for you. I have highlighted this issue with the warehouse and they are currently sorting out the remaining stock to include the UK plug.
From our chat this afternoon I am delighted to hear that you are still overall happy with the service from Toner Giant and that you will be shopping with us again.
Once again thank you for taking the time to bring this to our attention. We truly look forward to hearing from you again, please feel free to call me on 0845 365 3605, I would be more than happy to help.
Lou
Senior Customer Care Advisor
Toner Giant
0845 365 3605
Product reviews
Date of purchase: 05/11/2014
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Trusted Customer
11 years ago
First class service cant beet if A++++++++++++++++++++++++++++++++
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.