Overall, as good as usual but two yellow and no blue cartridge is not good.
CartridgeMonkey.com
CartridgeMonkey.com
11 years ago
Hello, its Lou. Thank you for taking the time to leave feedback on our website.
I am sorry to hear there has been a picking error with your order. After speaking with you today I arranged an immediate replacement and this will arrive with you shortly. Regarding wrong colour, you can keep this for future use.
Once again I am so sorry for any inconvenience caused if you need any further help you are welcome to call me on 0845 365 3605, I would be more than happy to help.
Lou
Toner Giant
0845 365 3605
The product is out of stock, its the second time I have ordered and had no stock available.
CartridgeMonkey.com
CartridgeMonkey.com
11 years ago
Hello, my name is Lou. Thank you for taking the time speak with me this morning.
I am sorry to hear the item you purchased was out of stock. It appears the manufacturer is slowly discontinuing the pack as it works out cheaper to purchase the inks individually.
I am delighted to hear the purchasing team identified the cheaper option. In the end they worked out the price for six individual inks is the same price as buying two value packs.
Once again it was a pleasure speaking with you today. If you need any further help you are more than welcome to call me on 0845 365 6666 I would be happy to help.
Lou
Team Leader
Cartridge Monkey
0845 365 6666
Trusted Customer
11 years ago
Fantastic
The product I ordered was out of stock and is being discontinued. Cartridge Monkey sent and email and follow-up phone call within two days explaining that they were posting an extra black and colour catridge to my address in addition to the 4 I had already ordered.
Product reviews
Date of purchase: 01/12/2014
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Trusted Customer
11 years ago
Service excellent as usual
Product reviews
Date of purchase: 25/11/2014
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Trusted Customer
11 years ago
excellent
Product reviews
Date of purchase: 02/12/2014
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Trusted Customer
11 years ago
The website is very easy to navigate, the prices are fair, delivery is super-quick.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.