Used Cartridge Monkey for years now and they never fail to deliver a good service. Easy to use website, reasonable pricing and free postage. What's not to like. Very prompt delivery too.
Cartridge Monkey have an easy to use website & competitive prices. There was a small problem with courier delivery which was quickly and easily sorted out.
Due to having to pay £5 extra for Saturday delivery as Cartridge Monkey would not allow the goods to be left in a safe place (at my own risk) or with a neighbour.
It would be cheaper to nip down the...
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CartridgeMonkey.com
CartridgeMonkey.com
11 years ago
Thank you so much for taking the time to speak with me this evening.
I was really sorry to hear you were asked to pay an additional £5.00 upon contacting the courier directly. As we discussed any problems or requests with your delivery please contact Customer Care, that's what we are here for and we will do all the hard work for you.
It truly was a pleasure speaking with you today and I am delighted to hear you will forever be our loyal customer.
If you would like to discuss this further please feel free to contact me on 0845 365 3666, I would be more than happy to help.
Lou
Cartridge Monkey
0845 365 6666
Trusted Customer
11 years ago
After leaving negative feedback on FeeFo. I was immediately contacted by Lou, a very helpful lady who seemed genuinely concerned by the problems I had encountered.
The couriers had not left a senders name or address so I was not aware the goods were coming from Cartridge Monkey, and for this reason I could not let them know the situation.
After a very pleasant chat, the extra delivery charge has been reimbursed to me by means of a voucher and Lou has promised to look into the delivery Company's (DPD) delivery options.
Thank you Lou - excellent customer service.
Product reviews
Date of purchase: 02/03/2015
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Trusted Customer
11 years ago
Great prices, super-prompt service and good product - what's not to like?
Lovely and fast delivery and good email notifications. I have used them before when they were recommended to me, and I have them as my go to place for printer cartridges.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.