CartridgeMonkey.com Reviews

Thank you for you feedback on your recent order. I was sorry to hear you had not received your order yet. On looking into this further for you I found this was a combination of stock availability on one of the items, and an error in our systems preventing the others from being dispatched. I truly am so sorry you were not informed of the delay, and that the stock issues had affected the rest of the order. We have now identified and rectified this error to prevent this occurring again. I am pleased to confirm that we have dispatched the complete order today for you, due with you straight after the bank holiday, and that also by way of an apology we are refunding 50% of your order cost. Once again, I really am sorry for the delay and inconvenience this has caused. If you would like to discuss this further please feel free to call me directly on 0845 365 6666, I would be happy to help. Kind Regards Kat Fleming-Scott Customer Services t: 0845 365 3605 | f: 0845 365 3604 | w: TonerGiant.co.uk