Service was excellent, cartridge printed 3 pages then flagged up an error
Product reviews
Louise
CartridgeMonkey.com
10 years ago
Hello David, I'm so sorry to hear you are having these problems. Please remember you have our fantastic 3 year warranty against all our own brand products. We would be more than happy to arrange an immediate replacement. Please contact customer service on 0845 365 6666, we would be more than happy to arrange this for you.
I am a repeat customer many times over. My orders are never large but I always get first class service. I have one small home printer and only need to buy cartridges occasionally. CM offer the OEM...
Extremely poor. Have not had confirmation of a refund. Had no confidence in any of the 3 people I spoke with and none of my emails have been replied to despite read receipts and ticket numbers. ...
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Louise
CartridgeMonkey.com
10 years ago
Hello there , I am so sorry for the delay with your order. I have been trying to contact you to discuss this directly, I'm sorry you haven't received my messages or emails. Sadly our courier had difficulty locating you and needed more information, customer service tried their utmost to get the parcel to you as quickly as possible. We have highlighted what happened to the courier company, and I'm certain this will not happen again. I can confirm you have been refunded and this will show on your bank statement in 2 - 3 working days. Once again I am sorry for any trouble this has caused.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.