Product is very poor. Unrecognisable by printer; prints streaks across the page which I did not have with all previous genuine Epson inks; runs out very quickly.
I have now had to buy genuine Epson...
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Louise
CartridgeMonkey.com
10 years ago
Hi David, Thanks for speaking with me today. I'm so sorry to hear that you had problems with the ink we sent you. Please remember if you are not 100% happy customer service can put it right for you either issue out a replacement or issue a refund. Next time please call 0845 365 6666, or email us and we will sort it out immediately.
CU
Customer
10 years ago
Louise contacted me very quickly to help resolve the matter. She has agreed to issue a refund voucher for some amount. My rating for the service from Cartridge Monkey is therefore positive.
CU
Customer
10 years ago
I am still waiting for notification of refund voucher by Louise.
CU
Customer
10 years ago
Voucher now received successfully and will be applied to next genuine Epson purchase.
Product reviews
Date of purchase: 26/06/2016
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Trusted Customer
10 years ago
Easy to identify correct product. Very fast delivery
I found the website easy to navigate and find the things I wanted. the parcel arrived the next day and I was given updates on its progress. I would certainly recommend Cartridge Monkey
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.