Wrong cartridge sent. I contacted you and was told that you would be in touch with me, this hasn't happened and I'm still waiting.
Louise
CartridgeMonkey.com
7 years ago
Hi, thank you for taking the time to email us. I'm so sorry for the delay, customer service had to await the stock checks to come back before we could organise a collection. I am so sorry for the trouble, please let me assure you picking errors are very rare and I'm certain this will not happen again.
CU
Customer
7 years ago
Incorrect cartridge has been collected yesterday (4/2/19) but replacement black cartridge has still not been received. I was expecting to receive it yesterday.
I needed a PGBK cartridge for my Canon TS8100 printer. Only (manufacturers) option was a multipack. OK but not an extra large. Also no sign of a 581PB Colour cartridge. So can we have a bigger...
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Louise
CartridgeMonkey.com
7 years ago
Hello, thank you so much for your constructive feedback. I have passed this through to our web team and they will update the available inks for your machine. Thank you so much again for taking the time to let us know. We really hope to hear from you soon.
I have absolutely no problem with Cartridge Monkey's service. The reason I have only put 4 stars is due to a problem with delivery where they left it with a neighbour (which I was happy with),...
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.