Had a slight problem placing my order via the website so called them to help. My call was answered promptly and they were able to help quickly and efficiently. My order was received the next day.
The constant need to chase your organisation for an agreed refund on a returned item was extremely poor. The long delay in actually receiving the refund was also poor. The lack of response to emails...
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Louise
CartridgeMonkey.com
7 years ago
Hello, thanks for writing into us. I'm so sorry for the delay, sadly we had to wait for your returning item to come into us and checked by the warehouse. Further from our telephone call, as promised I prioritised your refund and it should now show on your ban statement. Again I'm sorry for any trouble caused.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.