Order not left by delivery company. I was not informed by them that they had visited with my order on two occasions. I learnt this after telephoning one of your customer people.
Louise
CartridgeMonkey.com
6 years ago
Thank you for contacting us. I'm really sorry the courier should be leaving notes when they attempt delivery. We have passed your feedback over to the courier company who will take this up directly with the driver. Hopefully this will not be an issue when you next order from us.
Not received my order despite they saying its been delivered, Had to call twice and issue still not resolved. Still awaiting my money back.
Louise
CartridgeMonkey.com
6 years ago
Hello,
Thank you for your review. I'm really sorry there was a delay with your delivery. Sadly the courier was unable to locate you. Thanks to the customer care team they have passed the special instructions and I can see it has now arrived.
Again I am really sorry for the trouble caused. Please let me know if you need any further help.
Thank you
Lou
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.