Unfortunately after fitting 2 replacement cartridges, my printer keeps telling me to replace a cartridge, which I did but to no avail, this is the first time that I have had any problems.
Stephanie
CartridgeMonkey.com
6 years ago
Hi David, thank you for getting in touch and I'm sorry to hear that you've had an issue with your cartridges. We would always encourage you to contact our customer service team, upon discovering a fault, because we can sometime resolve compatibles not registering by using a simple reset technique. If we're not able to fix them, we will gladly send replacements out to you.
You can get in touch on 0345 365 3605, or support@tonergiant.co.uk.
Product reviews
Stephanie
CartridgeMonkey.com
6 years ago
I will contact you directly to help resolve this issue - I look forward to speaking with you and helping you further.
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Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.