Ordered but received no notifications of delivery method and date. DPD tried to deliver twice over 2 days and left no notification that they tried to deliver. No e-mail or text from DPD as they are...
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Louise
CartridgeMonkey.com
6 years ago
Hello Martin,Thank you for writing a review. I am extremely sorry for not contacting you. I cancelled the order, created the case, sent it over to accounts to refund and completely forgot to message you. I wholeheartedly apologise for the lack of communication on my part. Feel free to contact me when you are next ready to order. I'll make sure the order goes on the system at cost and will personally monitor the delivery to make sure everything is going as it should.Thank you Chris Darby
Trusted Customer
6 years ago
After I posted the above review Louise or Chris swiftly put things right and refunded as stated above. The extra stars for are for the way they dealt with the issue which was in a confident speedy manner. Thanks.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.