Order was split between 2 deliveries. I had to chase them twice, it took 25 days for them to complete my delivery.
Louise
CartridgeMonkey.com
6 years ago
Hi Gil
Thank you for taking the time to leave us a review. I am sorry it has taken so long to get these inks out to you. The items you ordered have been out of stock for some time due to the lockdown we have seen a great demand in ink.
As we slowly return to a new normal so is our stock and I am delighted to hear you have now received your order. Please let us know if you need any further help.
Product reviews
Louise
CartridgeMonkey.com
6 years ago
Hello Gill,
Thank you for your review. I am sorry it has taken so long to deliver your order. Sadly the item you order parts were out of stock due to a huge demand in ink over lockdown.
I am delighted to hear you have now receive your order in full. Please let me know if you need any further help. I would really like to hear from you soon.
Louise
CartridgeMonkey.com
6 years ago
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Date of purchase: 23/03/2020
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Trusted Customer
Feefo Verified
6 years ago
Considering the times we are in, did pretty well although driver arrived at wrong door of my building and should have left in porch at parking lot side.
Speed of delivery pretty quick considering...
Louise
CartridgeMonkey.com
6 years ago
Hello iJanet
Thank you for your review. I am sorry the courier went to the wrong door when he attempted. Next time this happens or you are placing an order please let customer care know and we can pass special instructions over to the depot.
We really look forward to hearing from you again. Please let us know if you need any further help.
Thank you
Lou
Quick & efficient service with cartridges delivered next day. Best price available for original Canon ink cartridges.
Product reviews
Date of purchase: 08/04/2020
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Trusted Customer
Feefo Verified
6 years ago
Good price but wobbly delivery. Promised on Thursday, did not arrive till following Tuesday. These are strange days, I understand, and I will buy from you again.And don’t leave your Xmas answer...
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Louise
CartridgeMonkey.com
6 years ago
Hello, thank you for getting in touch. I am sorry for this message you contacted us over the Easter holidays and no delivers or orders go out on bank holidays. We had an issue with our telephones over this time, thank you foe highlighting it to usI am delighted to see you have now received your order. If you need any further help you are welcome to call us on 0345 365 3605 we would be more than happy to help.
Good website, prompt acknowledgement of order and swift delivery with a keen price.
Product reviews
Date of purchase: 05/04/2020
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Customer
Feefo Verified
Devon
6 years ago
What Customer said about CartridgeMonkey.com:
I somehow managed to duplicate my very first order online. Fortunately CartridgeMonkey have a live telephone customer service who sorted out my mistake in a very professional way and pleasant manner....
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.