Hello, I'm really sorry the item you ordered was out of stock. Sadly there has been a huge demand for ink since lockdown and with manufacturing being slowed we are struggling to source the stock. Placing your order now secures the stock as we get it, currently as soon as they go in stock they sell out and customers missed out. As we are slowly turning back to normal we are seeing positive signs and we hope to send the ink to you as soon as possible. Please let me assure you as soon as we get the stock we will send it out immediately. Again I am so sorry for the delay. Please feel free to call me on 03453653605 I would be more than happy to give you an update. Thank you Lou Customer Service Manager
Promised for next day delivery (Friday) did not come until Monday. I had no notification until I phoned to enquire when it would come, was then given a delivery window on the Monday which was...
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Louise
CartridgeMonkey.com
6 years ago
Hi, thank you for taking the time to leave us a review
I'm really sad to hear your items didnt arrive next day. Unfortunately due to the coronavirus there has been some delays in deliveries. Couriers are running on limited staff and they are working hard to get everything out for the customers.
Please let me assure you when we all return into our new normal courier will run on a better service. I really hope you do return back to us soon.
Thank you
Lou
Excellent, super fast delivery, will definitely purchase from here again x
Date of purchase: 18/05/2020
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CU
Customer
Feefo Verified
6 years ago
What Customer said about CartridgeMonkey.com:
Overall good service but strange that I ordered 3 items and they all came on different days by different couriers. Seems an expensive way of doing things I think.
Date of purchase: 21/05/2020
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Customer
Feefo Verified
6 years ago
What Customer said about CartridgeMonkey.com:
Thanks for a very efficient service, quick delivery and competitive price.I will use Cartridge Monkey again.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.