The goods appeared (via the tracking app) to have been “out for delivery” on three successive days. Delivered at 2100 on the third day. Not what I am used to, and v disappointing
Louise
CartridgeMonkey.com
5 years ago
Hello
Thank you for leaving a review
I am really sorry for the delay with your order. Due to the time of the year and the amount of parcels couriers are handling in certain areas it has resulted in delays.
Please be assure outside the Christmas period we do not experience these problems regularly.
Once again I am sorry for the delay
Thank you
Lou
Cartridge Monkey
Hello
I am really sorry, the items you ordered have been out of stock for a long time and there has been a number of people waiting for this product too
Currently since lockdown stock levels for ink have been in short supply across the market but we are now seeing improvements
Please remember the customer care team are here if you ever need an update on 0345 365 3605 we would be more than happy to provide an update.
Thank you
Lou
Cartridge Monkey
Hi
I'm sorry to hear the item you received wasn't what you expected.
We have been trying to contact you to discuss this in more detail and we have been unable to reach you. Please can you contact us at your earliest convenance we would really like to hear from you
Thank you
Lou
Cartridge Monkey
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.