Rubbish waste of money .i bohght ink from review side when i read reviews they saying very good this that.but when i put in printer its not scaning and printing quality less than one star.fake .not...
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Louise
CartridgeMonkey.com
5 years ago
Hi,
I'm so sorry to hear you are unhappy with the item.
I completely agree this us unacceptable, we would be more than happy to investigate more into this and try to resolve your quality issues. We have thousands of customers who use the same product with no issues.
Please contact customer care at your earliest convenience on 0345 365 6666 we would really like to hear from you.
Thank you
Lou
Toner Giant
I still haven’t received my order! Bought on 12th may and now 19th?
Slow service.
Louise
CartridgeMonkey.com
5 years ago
Hi Carrie-Louise,
Thank you for taking the time to leave a review.
We have looked into the issues with your order and found that the courier attempted twice without leaving you a calling card. We are extremely sorry that no card was left, and that the courier didn’t leave the item in a safe place for you.
We can see that the new order sent has now arrived with you, and I hope you are 100% happy with the items and service received.
Have a great day!
CL
Carrie-Louise
5 years ago
Firstly thank you for your reply and putting my mind at ease. Despite the confusion over the delivery I have now got my package (next day) and very happy with it. I would like to say your company receives a much higher rating than before :)
Thank you.
Product reviews
Louise
CartridgeMonkey.com
5 years ago
Hi Carrie-Louise,
Thank you for taking the time to leave a review.
We have looked into the issues with your order and found that the courier attempted twice without leaving you a calling card. We are extremely sorry that no card was left, and that the courier didn’t leave the item in a safe place for you.
We can see that the new order sent has now arrived with you, and I hope you are 100% happy with the items and service received.
Have a great day!
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.