Ordered ink cartridge a week ago but still not received
Louise
CartridgeMonkey.com
4 years ago
Hi,
Thank you for taking the time to leave us a review.
I'm so sorry the item arrived late. Sadly the item was sent 1st class Royal Mail and typically this service takes around 2 - 3 working days to arrive. If you need an item urgently at the checkout you can change the delivery method to courier which will ensure next day delivery.
Once again I am sorry your order didnt arrive when expected. If you would like to discuss this further you are welcome to call me on 0345 365 3605, I would be more than happy to help.
Thank you
Lou
Customer Care Manager
Toner Giant
Always a great service as a returning Customer.
The additional 'Thank You' gift of the bar of chocolate was a very pleasant surprise... which didn't last long. :-)
Product reviews
Date of purchase: 23/06/2022
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Wade
Feefo Verified
4 years ago
What Wade said about CartridgeMonkey.com:
Actually locating, ordering and purchasing the cartridges was really easy. However, despite noticing that the cartridges were dispatched a few days ago, I have no idea where they are nor, it seems,...
I have not received my order it’s been over a week and nobody has contacted me
Louise
CartridgeMonkey.com
4 years ago
Hi,
Thanks for leaving feedback.
I'm very sorry the item didn't arrive in time. I can see our team swooped into account and provided the courier additional information as unfortunately he had some problems finding you.
I'm glad to see you now have the order, please let me know if you need any further help.
Thank you
Lou
Date of purchase: 20/06/2022
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Colin
Feefo Verified
Exeter
4 years ago
What Colin said about CartridgeMonkey.com:
Quick service and post free. Easy to navigate web site.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.