How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

cardfactory Reviews

https://www.cardfactory.co.uk/

Rated

Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service

4.4

Product

4.5

5,232

473

282

172

595

6,754

ratings over the past year

Displaying all 39,944 reviews

Trusted Customer

7 years ago

Date of purchase: 30/10/2017

Service is great. Printing personalisation is very good and delivery is very quick. Will certainly be buying from them again. Would recommend.

Product reviews

lynda hilditch

manchester

7 years ago

Date of purchase: 11/10/2017

What lynda hilditch said about cardfactory:

brill would use again

good choice to look at and prompt service

Product reviews

Yvonne Millen

7 years ago

Date of purchase: 12/10/2017

What Yvonne Millen said about cardfactory:

Never again

Terrible order arrived with the wrong items ,which caused undue stress ,all had the wrong codes on packaging . It was put right in the end but luckily enough I had a day to sort it out.

Adam

cardfactory

7 years ago

Thank you for your feedback. I am very sorry for what happened with your order, it not our usual level of service. I apologise for any inconvenience and stress this may have caused, and as good will gesture we have refunded you 10% discount on the order. I am glad we were able to get this resent correctly for you. I hope you choose to order with us again so we can provide you with better experience.

Product reviews

Christine Slimm

Dudley West Midlands

7 years ago

Date of purchase: 30/10/2017

What Christine Slimm said about cardfactory:

Found it easy to order, prices the same as the shop prices, much cheaper th

I would have given 5 because everything was good except the free delivery promised was unavailable.

Gaile Walls

7 years ago

Date of purchase: 11/10/2017

What Gaile Walls said about cardfactory:

Excellent

Excellent service and competitive prices

Adam

cardfactory

7 years ago

Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.

Trusted Customer

7 years ago

Date of purchase: 23/10/2017

Great deal

Really great range. Speedy service and quality end product. So much cheaper than alternative companies on the market!

Product reviews

Venita McEvoy

7 years ago

Date of purchase: 02/10/2017

What Venita McEvoy said about cardfactory:

Great service and lovely products

Very good from start to finish

Product reviews

Trusted Customer

7 years ago

Date of purchase: 14/10/2017

Great prices for personalised cards and very reasonable delivery charges.

Julie Harrison

Leeds

7 years ago

Date of purchase: 12/10/2017

What Julie Harrison said about cardfactory:

Fabulous

It's brilliant. Excellent quality and fast service

Adam

cardfactory

7 years ago

Thank you for your feedback, we really appreciate you taking the time to write into us to leave this great review. We can’t wait to send you more great personalised gifts soon!

Trusted Customer

7 years ago

Date of purchase: 30/10/2017

Please buy here great value

As I have said before never used this service before but the cards were excellent great value for moni

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

Read all

01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

cardfactory Reviews

Personalised Christmas Card - MangerMore reviews of this product (3)View product websiteGood quality card, great personalised printing, great value for money.

Personalised Christmas Card - Cool YuleMore reviews of this product (3)View product websiteGreat quality card, great personalised printing and great value for money.

Personalised Christmas Card - Special BlessingMore reviews of this product (3)View product websiteGreat quality card, great personalised printing and great value for money.

Hugs Personalised Christmas Card - Special Hot ChocolateMore reviews of this product (47)View product websiteGreat quality card, great personalised printing and great value for money.

Personalised Christmas Card - Couple Holding HandsMore reviews of this product (18)View product websiteGreat quality card, great personalised printing and great value for money.

Personalised Christening Card - Elephant BalloonsMore reviews of this product (6)View product websitelovely card just what i wanted

Silver Foil Balloon WeightMore reviews of this product (9)View product websiteThey were ok , a lot of confusion when going to get the balloons inflated as I was not told it come with weights so waste of money

34 Inch Foil Balloons Silver 5 - 13631More reviews of this product (3)View product websiteThey were ok , a lot of confusion when going to get inflated

34 Inch Foil Balloons Silver 2 - 13628More reviews of this product (1)View product websiteThey were ok , a lot of confusion when going to get inflated

Silver Heart Foil Helium BalloonMore reviews of this product (5)View product websiteGot confetti instead so no useless never order online again if who ever is packing the order does not know the difference between confetti and balloons they need sacking

Photo Upload Card - Single Photo With MessageMore reviews of this product (16)View product websiteFab card and great price with a easy set up process.

Multi Photo Upload Card - Plain With 6 Photos And Grey MessageMore reviews of this product (8)View product websiteFab card and great price with a easy set up process.

Multi Photo Upload Card - Green Box Any TextMore reviews of this product (48)View product websiteFab card and great price with a easy set up process.

Christmas Card - For A Dear Son Snowy Setting - C003544-17More reviews of this product (7)View product websiteBrilliant card very easy ordering service nice product arrived nice and quick

Hugs Personalised Christmas Card - Sister & Brother-in-Law SingingMore reviews of this product (9)View product websiteGreat Card good quality arrived quickly

Christmas Card - Son & Daughter in Law - C009532-17More reviews of this product (7)View product websiteGreat card sent within time and overall good product

Christmas Card - Wishes to Both of You - C003296-17More reviews of this product (1)View product websiteLovely card brilliant service

Personalised Christmas Card - Happy Skiing PenguinMore reviews of this product (1)View product websiteAbsolutely lovely card - very easy service

Personalised Christmas Card - Meery ChristmasMore reviews of this product (1)View product websiteNice card good product easy service

Personalised Christmas Card - Post Box BearMore reviews of this product (51)View product websiteLovely card easy ordering and quick to complete

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?