How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

While the product ordered did not meet our requirements the speed of the collection and…

While the product ordered did not meet our requirements the speed of the collection and refund of our money wad very good. Excellent customer service

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, I am really happy that you were pleased with our customer service team and can only apologise that your new building didn’t meet your expectations. If we can help in the future please don’t hesitate to contact us on 0800 029 1000.

Product reviews

Date of purchase: 04/09/2016

0

Trusted Customer

9 years ago

Still awaiting a vat invoice despite many requests

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback and for taking my call a few moments ago, I’m really sorry for the delay with your VAT invoice this has now been sent and will be in your inbox now. If you need any further assistance please don’t hesitate to call me on 0800 029 1000.

Trusted Customer

9 years ago

Fantastic

Waltons Garden Buildings

Waltons

9 years ago

Thank you so much I'm glad I was able to help you and I hope you have a great weekend. Kindest regards Mike - Waltons Team

Product reviews

Date of purchase: 07/09/2016

0

Trusted Customer

9 years ago

Product turned up complete, on time with a helpful delivery driver.

Waltons Garden Buildings

Waltons

9 years ago

Pleased to hear you were happy with the standard of service we offer.

Product reviews

Date of purchase: 07/09/2016

0

Trusted Customer

9 years ago

Fast efficient and easy transaction

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your fantastic review!

Product reviews

Date of purchase: 03/09/2016

0

Trusted Customer

9 years ago

Unfortunately a shed base and roof was delivered with my greenhouse.

Waltons Garden Buildings

Waltons

9 years ago

The surplus parts that were delivered with your item are what our transport team use as pallets for this particular building. I can see that we arranged a collection for these and I apologise for any inconvenience. I am glad you are happy overall with the service received and thank you for your feedback.

Product reviews

Date of purchase: 07/09/2016

0

Trusted Customer

9 years ago

First class couldn't be better.

Waltons

9 years ago

.

Product reviews

Date of purchase: 06/09/2016

0

Trusted Customer

9 years ago

very helpfull delivery the two men place the shed just we asked them to.

Waltons Garden Buildings

Waltons

9 years ago

It is wonderful to know that you are happy with the delivery service our helpful driver provided and I thank you for taking the time to let us know.

Trusted Customer

9 years ago

very good quality i was very pleased with the shed

Product reviews

Date of purchase: 04/09/2016

0

Trusted Customer

9 years ago

Delivery on time, following a helpful phone enquiry.

Waltons Garden Buildings

Waltons

9 years ago

I am pleased to know that you are happy with the customer service and delivery service provided to you and I thank you for your kind review.

Product reviews

Date of purchase: 06/09/2016

0

Trusted Customer

9 years ago

Quick and easy internet service and goof contact with Delivery Driver

Waltons Garden Buildings

Waltons

9 years ago

I am glad that you are happy with the quick and easy internet service and our good delivery driver. Thank you for your review.

Product reviews

Date of purchase: 05/09/2016

0

Trusted Customer

9 years ago

Easy to order and quick delivery and helpful driver

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, I am really glad that you are happy with our service. I tried calling you earlier and have left a voice message, if despite the efforts of your builder you still have issues, please don’t hesitate to contact me and we will resolve them as quickly as possible. Alternatively email us at service@waltons.co.uk and we can arrange a convenient time to call.

Product reviews

Date of purchase: 06/09/2016

0

Waltons Reviews

8 x 6 Waltons Pent Metal ShedMore reviews of this product (2)View product websiteThe shed was not what we expected it was very thin and some panels were dented.

6 x 7 Waltons Apex Metal ShedMore reviews of this product (2)View product website

5 x 3 Waltons Shiplap Mower StoreMore reviews of this product (17)View product websiteEasy to assemble and does the job?

8 x 6 Waltons Evesham Wooden GreenhouseView product websiteGreenhouse let down only by the ill fitting door which needs beading inside to fill gaps between frame and door.

10 x 8 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (9)View product websiteExcellent value for money. Very happy with the shed, would buy from you again.

8 x 6 Value Overlap Apex Garden Shed with WindowsView product websiteGood value for money, windows are a little flimsy

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?