How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Terrible experience with no consideration for customer care.

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback and for taking my call a few moments ago, I’m really sorry that you weren’t entirely satisfied with your experience on this occasion and your refund is being processed today. As discussed if you need anything in the future please don’t hesitate to contact me directly. Kindest regards Mike – Waltons

Product reviews

Date of purchase: 18/09/2016

0

Trusted Customer

9 years ago

Delivered on time and good customer service

Waltons Garden Buildings

Waltons

9 years ago

I am pleased that you were happy with the delivery and customer service we provided and I thank you for your positive feedback.

Product reviews

Date of purchase: 18/09/2016

0

Trusted Customer

9 years ago

brilliant service

Waltons Garden Buildings

Waltons

9 years ago

I am delighted to know that you are happy with the standard of service received and I thank you for taking the time to provide your review.

Product reviews

Date of purchase: 17/09/2016

0

Trusted Customer

9 years ago

It has not yet been delivered it is due for delivery on 13th October

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback and taking my call a moment ago, I’m glad you are happy with everything up to date and your building is scheduled to be with you on Thursday. If you need anything at all please don’t hesitate to call me on 0800 029 1000.

Date of purchase: 14/09/2016

0

Trusted Customer

9 years ago

Good communications once we got the different payment and delivery addresses established. Deliveries as promised.

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, I'm glad we were able to rectify the issues you encountered.

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, I'm glad we were able to rectify the issues you encounted.

Product reviews

Date of purchase: 17/09/2016

0

Trusted Customer

9 years ago

Really pleased thank you

Waltons Garden Buildings

Waltons

9 years ago

Thank you for the brilliant review!

Product reviews

Date of purchase: 17/09/2016

0

Trusted Customer

9 years ago

Product was delivered promptly

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your lovely feedback!

Product reviews

Date of purchase: 09/09/2016

0

Trusted Customer

9 years ago

Fantastic

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your great feedback, if you need any help or advice please don't hesitate to give us a call on 0800 029 1000 or via e-mail at service@waltons.co.uk, thank you again.

Product reviews

Date of purchase: 15/09/2016

0

Trusted Customer

9 years ago

Delivery was made at 5.50 am a bit early for a delivery Think a bit…

Delivery was made at 5.50 am a bit early for a delivery Think a bit of prior warning should be better

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, I'm sorry that the driver was a little early, he made really good time on the journey that morning and didn't hit any traffic, thank you again, kindest regards Waltons

Product reviews

Date of purchase: 14/09/2016

0

Trusted Customer

9 years ago

Brilliant service with a speedy delivery time and fantastic description of the product. Watching the…

Brilliant service with a speedy delivery time and fantastic description of the product. Watching the video before buying was what really sold it to me as it straight away demonstrated the ease of...

Waltons Reviews

8 x 4 Waltons Pent Metal ShedMore reviews of this product (1)View product websiteAtrocious service. Long standing client treated terribly. I would not recomm.end

Waltons 8 x 8 Helios SummerhouseView product websiteVery pleased with our summerhouse .there were a couple of issues door hinges and handles were corroded .I called customer services and 2 days later they sent me replacements a very good customer...Read more

4 x 6 Waltons Evesham Wooden GreenhouseView product websitethe greenhouse looks great,good value for monney

6 x 4 Waltons Windowless Overlap Apex Wooden ShedView product websiteBought 2 of these to store bikes etc. Perfectly acceptable sheds at the cheap end of the market. Easy to assemble: the door hinge arrangements are a bit naff, but otherwise perfectly acceptable.

7 x 5 Waltons Windowless Overlap Apex Wooden ShedView product websiteExcellent value for money

6 x 4 Waltons Overlap Apex Wooden ShedView product websiteProduct exactly as advertised and good quality

6 x 8 Walton's Reverse Overlap Apex Wooden ShedView product websiteLove the shed but there's couple of bits I need to replace as weather made it srink now water coming in

6 x 4 Waltons Windowless Overlap Apex Wooden ShedView product website

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedView product websiteExcellent quality wood, brilliant construction and decent fittings with it. Can't fault the quality against other similar products elsewhere. This really stands out above the crowd.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?