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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

The staff who I spoke to on the phone were pleasant and polite and my…

The staff who I spoke to on the phone were pleasant and polite and my query was dealt with efficiently , thank you.

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, I’m glad that we were able to help you with your order and I’m sorry that you experienced some issues with your new greenhouse.

Product reviews

Date of purchase: 25/09/2016

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Trusted Customer

9 years ago

Fast delivery, driver very helpful & polite

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, I am really glad that you are happy with the service you have received.

Product reviews

Date of purchase: 25/09/2016

0

Trusted Customer

9 years ago

Sales and office install team were great installers were not

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, I am really glad that you are happy with the service you have received and I’m sorry that you were not entirely satisfied with our fitters on the day. I have tried calling you and left a voice message which I hope you will be able to pick up later. If you are able to call us back on 0800 029 1000 or e-mail via service@waltons.co.uk as any comments that could help us improve our service are always welcomed. Thank you very much again for taking the time to provide your feedback.

Product reviews

Date of purchase: 24/09/2016

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Trusted Customer

9 years ago

Driver very polite

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your great review!

Product reviews

Date of purchase: 25/09/2016

0

Trusted Customer

9 years ago

Delivery driver contacted us prior which was helpful

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, I am glad you are happy with the service you have received, I tried to call you earlier and have left a voice message which I hope you will be able to pick up later. If you would like to discuss things further, please contact us on 0800 029 1000 or via email to service@waltons.co.uk.

Product reviews

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, please accept my apologies for the issues you experienced surrounding the extra floor supports for your new overlap building. I have discussed this with our team and we will process a refund for this today for you. I am sure once you begin the erection of the shed, you will be happy with the final product, but if you have any queries, please don’t hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk.

Date of purchase: 24/09/2016

0

Trusted Customer

9 years ago

Quick, and friendly delivery man

Waltons Garden Buildings

Waltons

9 years ago

It is great to know that you are happy with the level of service received and it is great to know that our driver was friendly and efficient. Thank you for your great review!

Product reviews

Date of purchase: 23/09/2016

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Trusted Customer

9 years ago

The delivery driver was very helpful

Waltons Garden Buildings

Waltons

9 years ago

I am so pleased that you are happy with the delivery service provided and thank you for your positive review!

Product reviews

Date of purchase: 24/09/2016

0

Trusted Customer

9 years ago

Over the moon, the service is excellent, from start to finish. A very good delivery…

Over the moon, the service is excellent, from start to finish. A very good delivery service, with good communication before arrival and a very delightful, polite and friendly delivery man. First rate...

Waltons Garden Buildings

Waltons

9 years ago

I am delighted to know that you are over the moon with the high standard of service you have received from Waltons, from the good communication of our call centre staff to our helpful driver. Thank you so much for your kind review!

Product reviews

Date of purchase: 24/09/2016

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Trusted Customer

9 years ago

Parts were missing but got resolved quickly, maybe they should change there delivery contractor

Waltons Garden Buildings

Waltons

9 years ago

Please accept mu apologies for the fact we did not get things right the first time around but glad we were able to resolve this issue quickly for you. Thank you for taking the time to provide us with your positive review.

Product reviews

Date of purchase: 23/09/2016

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Trusted Customer

9 years ago

Query dealt with quickly and efficiently.

Waltons Garden Buildings

Waltons

9 years ago

It is great knowing that we were able to deal with your queries quickly and efficiently and we thank you for taking the time to provide your feedback.

Product reviews

Date of purchase: 19/09/2016

0

Waltons Reviews

6 x 6 Gardman Polycarbonate GreenhouseMore reviews of this product (4)View product websiteThere were pieces missing which prevented us from assembling the greenhouse and returning it.

6 x 4 Waltons Overlap Apex Wooden ShedView product websiteGood value for money but the "windows" are too thin to withstand wind, mine blew out when I opened the door when it was windy!!!!

12 x 10 Waltons Groundsman Tongue and Groove Apex Modular WorkshopMore reviews of this product (8)View product websitequality shed

7 x 5 Waltons Tongue and Groove Apex Wooden ShedMore reviews of this product (30)View product website

10 x 8 Waltons Windowless Overlap Apex Wooden ShedView product websiteBought shed base and extra floor struts for additional floor support only to find out that the additional floor support will not help when using with shed base. Shed base instructions were poor....Read more

6 x 5 Honeysuckle Tower PlayhouseMore reviews of this product (4)View product websiteProbably a bit more "rough finish" than I was expecting, but I'm sure it will be fine

6 x 6 Waltons Honeypot Dutch Barn Wooden PlayhouseMore reviews of this product (19)View product website

5 x 3 Waltons Shiplap Mower StoreMore reviews of this product (17)View product websiteThe quality of wood is very high and the fixtures and fittings robust. The instructions clear and concise. Everything it said on the box and more!

Waltons 6 x 5 Green Skylight Plastic Shed - Free Floor!More reviews of this product (16)View product websiteIt a great shed I love it and easy to put together ,

6 x 6 Waltons Buttermere Octagonal SummerhouseMore reviews of this product (2)View product websiteDelivery very prompt and great installation service.

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