Delivery was very rapid and the driver could not have been more helpful. The product itself seems good quality and good value for money. There were a few small issues with the instructions (easily...
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Waltons
Waltons
9 years ago
Good morning,
It is fantastic to know you were so pleased with the quick delivery and our very helpful delivery driver. I am sorry to learn there were a few issues with the instructions during assembly and I am glad this did not cause a major problem and apologies for the missing part, but glad we could resolve swiftly for you. I am glad that you are happy with you summerhouse overall and that you are pleased with the quality and appearance. Thank you for providing us with your great feedback!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,
It is great to know you were so pleased with the value for money of your summerhouse and I am sure you will have many hapy years use out of it. We are always striving to achieve a high level of customer and I am glad we were able to quickly resolve the issue with the missing part. Thank you for providing us with your great feedback!
Really quick delivery. Could have had email or text confirmation of delivery date though, it was lucky I just happened to be in when the shed arrived.
Waltons
Waltons
9 years ago
Good morning,
I am glad you are pleased with the quick delivery service provided and I am sorry if the delivery details were missed as these are available online and state next working day delivery. I hope this did not cause any issues and I thank you for your positive review!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,
I am sorry to hear that assembly did go run as straight forward as anticipated and I am please that once erected an sealed as advised in instructions, that you find your plastic shed to be brilliant and you are happy with your purchase. Thank you again for your feedback!
Delivered as per my requested date, called before arriving confirming they were on the way. Very happy with service.
Waltons
Waltons
9 years ago
Good morning,
I am delighted to know that you are happy with the standard of service we have provided and I thank you for taking the time to provide us with your great review!Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,
It is great to know that you are happy overall with your tongue and groove shed. Apologies for the issue with door and I am glad your landscape gardener had the tools to easily rectify this. I am pleased that the mastic around the windows has resolved that concern and should you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am happy to know that overall you feel this shed is great value for money. Thank you for your great feedback!
Delivered on schedule. Easy process from start to finish. Does not make up for poor quality of product though. Nearly £600 for a badly fitting, flimsy, poorly designed product.
Waltons
Waltons
9 years ago
Good afternoon,
I am pleased that you are happy with the delivery service provided and I am sorry to hear you are not entirely happy with the purchase of your new playhouse. I have tried calling earlier on both numbers and have left you a voicemail which I hope you will be able to pick up later. If you can contact me on either 0800 029 1000 or service@waltons.co.uk as I would like to rectify this for you. Thank you for your review and I look forward to hearing from you.
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
Thank you for your feedback, I am sorry that you are not entirely happy with the purchase of your new playhouse. I have tried calling earlier on both numbers and have left you a voicemail which I hope you will be able to pick up later. If you can contact me on either 0800 029 1000 or service@waltons.co.uk as I would like to rectify the issues you have experienced. Thank you again for your review and I look forward to hearing from you.
We bought the shed in the afternoon and it was delivered the next day without any problems.
Waltons
Waltons
9 years ago
Good afternoon, Thank you for your review and for taking my call earlier. I am pleased that you were happy with the quick delivery and the customer service you have received from Waltons. Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you for your feedback and taking my call earlier,I am sorry that you are not completely satisfied with your new plastic skylight building, I am glad we were able to discuss some options that would rectify the issues you have experienced. If you would like to call me on 0800 029 1000 or e-mail me on service@waltons.co.uk with how you would like to proceed and I will resolve this as soon as possible for you. Kindest regards, Kirstie - Waltons Team
When my husband rung up to say there was a problem with some of the hinges we were given a £25 refund which went into our bank account straight away
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, I’m sorry that you experienced some issues during the build of your new playhouse and I am glad that you were able to rectify them. I have tried to call you and if you need anything else at all please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Kirstie – Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, I’m sorry that you experienced some issues during the build of your new playhouse and I am glad that you were able to rectify them. I have tried to call you and if you need anything else at all please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Kirstie – Waltons Team
I am so pleased to know that you are happy with the fast and friendly service you received from Waltons and that you find the fencing and posts to be of good quality. Thank you for your great review!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
It is wonderful that you rate your purchase of fencing and posts to be of great value for money and you are very pleased with the quality. Thank you for your feedback.
Waltons provide a very good website with clear information and pricing on playhouses - also the option of a free delivery to Ireland was a very big plus for me. I had one question on installation...
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Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and I’m glad that you are pleased with the service we have provided. Please accept my apologies if the information regarding installation was not clear enough, it does state on our Irish website that our products are only supplied as flat packed DIY kits with full instructions. If you do need any further information please don’t hesitate to contact us on +44 1800 936 035 or via email to service@waltons.co.uk. Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, I have tried calling earlier on the number provided and have also sent an email, please accept my apologies for the issues that you have experienced with your purchase.I look forward to hearing back from you on either +44 1800 936 035 or via my email at service@waltons.co.uk and we will endeavor to get these issues resolved as quickly as possibe for you. Kindest regards, Kirstie - Waltons Team
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Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.