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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Reading

9 years ago

What Trusted Customer said about Waltons:

Very Impressed with the quality

The shed is such good quality and the instructions were really easy to follow. The shed delivery came early in the morning and was hassle free. Will defiantly order again in the future.

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, it's great to hear that everything went well during the building of your new tongue & groove shed.
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 19/03/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Good stuff

Delivered on time, looks good wood, I'm looking forward to putting it together.

Waltons

9 years ago

Good morning,
Thank you very much for your brilliant review, if you need any advice during your build please don't hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 18/03/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Delivery and product good. Build service very poor. No prior confirmation of attendance. Erector ran at 7.30 am to say he was lost. I explained that I needed two hours notice to clear access for...

Waltons

9 years ago

Good afternoon,
Thank you very much for taking my call earlier and please accept my apologies again for the issue experienced regarding the install service and I’m sorry that we are unable to help you empty your old building. I am glad that you are happy with the overall service and follow up call and I can confirm that your full refund for the install service will be credited to the account you originally paid from. Thank you again for your feedback!
Kindest regards
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for taking my call earlier and please accept my apologies again for the issue experienced regarding the install service and I’m sorry that we are unable to help you empty your old building. I am glad that you are happy with the overall service and follow up call and I can confirm that your full refund for the install service will be credited to the account you originally paid from. Thank you again for your feedback!
Kindest regards
Kirstie - Waltons Team

Date of purchase: 17/03/2017

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Trusted Customer

9 years ago

Disorganised

Arranging of delivery and installation was a complete shambles, a number of things wrong (missing parts, arriving at wrong time, arriving to instal incorrect product) Customer service are (mostly)...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my calls over the last week or so, please accept my apologies for the issues you encountered during the initial delivery, I have raised a new order for you and this will be going ahead on the dates that have been discussed with our Installation team today. If you need anything in the meantime please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk.Thank you again,
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my calls over the last week or so, please accept my apologies for the issues you encountered during the initial delivery, I have raised a new order for you and this will be going ahead on the dates that have been discussed with our Installation team today. If you need anything in the meantime please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk.Thank you again,
Kindest regards
Mike - Waltons Team

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my calls over the last week or so, please accept my apologies for the issues you encountered during the initial delivery, I have raised a new order for you and this will be going ahead on the dates that have been discussed with our Installation team today. If you need anything in the meantime please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk.Thank you again,
Kindest regards
Mike - Waltons Team

Date of purchase: 18/03/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Arrived later than I paid for and instructions on the summer house poor

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I’m really sorry that your delivery was delayed, this was due to an error with our system integration software which has now been rectified. I hope you enjoy your new buildings and if you need any help or advice during the building of your new items please don’t hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk.
Kindest regards
Mike – Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I’m really sorry that your delivery was delayed, this was due to an error with our system integration software which has now been rectified. I hope you enjoy your new buildings and if you need any help or advice during the building of your new items please don’t hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk.
Kindest regards
Mike – Waltons Team

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I’m really sorry that your delivery was delayed, this was due to an error with our system integration software which has now been rectified. I hope you enjoy your new buildings and if you need any help or advice during the building of your new items please don’t hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk.
Kindest regards
Mike – Waltons Team

Date of purchase: 18/03/2017

0

Trusted Customer

9 years ago

Good overall service and product

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I hope you enjoy your new summerhouse for many years to come.
Kindest regards
Mike - Walton Team

Product reviews

Date of purchase: 18/03/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Brilliant service and product

The product: I bought a tower playhouse and my daughter loves it. It was reasonably fast to build I my only two issues were: The floorboard of the house was half an inch too long for the base. I had...

Waltons

9 years ago

Good morning,
Thank you very much for your great review, I'm sorry that you experoenced a few issues during the build and I am glad that you were able to rectify these and are happy with your new playhouse. If you do need anything else in the future please don't hesitate to contact us on 01636 880 510 which should connect for you or via e-mail to service@waltons.co.uk
Thank you again
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your great review, I'm sorry that you experoenced a few issues during the build and I am glad that you were able to rectify these and are happy with your new playhouse. If you do need anything else in the future please don't hesitate to contact us on 01636 880 510 which should connect for you or via e-mail to service@waltons.co.uk
Thank you again
Kindest regards
Mike - Waltons Team

Date of purchase: 13/03/2017

0

TC

Trusted Customer

Arbroath

9 years ago

What Trusted Customer said about Waltons:

7 x 5 tongue and groove apex shed

Overall a decent quality made shed. Only thing that lets it down is that the floor is too thin and poor quality window assembly. Perspex glass too flimsy and plastic window sill strip no use. Had to...

Waltons

9 years ago

Good afternoon,
Thank you very much for your review, I’m really sorry that you are not entirely satisfied with your new Tongue & Groove building. I have tried to call you and have left a message, if you would like to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk I can look into any queries and be able to rectify them for you.
Kindest regards
Mike – Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your review, I’m really sorry that you are not entirely satisfied with your new Tongue & Groove building. I have tried to call you and have left a message, if you would like to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk I can look into any queries and be able to rectify them for you.
Kindest regards
Mike – Waltons Team

Date of purchase: 17/03/2017

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Trusted Customer

9 years ago

Straightforward ordering and quick delivery. Excellent!

Waltons

9 years ago

Good morning,
Thank you very much for your brilliant feedback!!!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 16/03/2017

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Trusted Customer

9 years ago

The shed arrived as arranged. The driver was friendly and helpful.

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, it's great to hear that the driver was really helpful.
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 13/03/2017

0

Waltons Reviews

8x6 Shiplap Apex Trent ShedMore reviews of this product (1)View product websiteReally impressed with the quality of the shed and base. Was all worth the price

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteThanks a lot for the shed.

7 x 3 Waltons Overlap Apex Wooden Bike ShedMore reviews of this product (30)View product websiteproduct and delivery good erection service bad

4' x 4' Honeypot Snug Tower & Slide PlayhouseMore reviews of this product (10)View product websiteDelivered with missing parts

12 x 8 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (8)View product websiteGreat shed, happy with this

7 x 7 Waltons Wooden Corner SummerhouseMore reviews of this product (41)View product websiteAlready done that see above

8 x 6 Waltons Overlap Apex Wooden Shed DDView product websiteHave not had time to erect it

10 x 8 Waltons Contemporary Summerhouse with Side ShedView product websiteGood product - looks great

7 x 5 Waltons Honeypot Snowdrop Cottage Wooden Playhouse with LoftMore reviews of this product (38)View product websiteA lovely playhouse with clear instructions. Excellent!

7 x 5 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (10)View product websiteThe parts hadn't been assembled accurately which meant erecting the shed took longer than it need have done.

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How do we deal with fake reviews?