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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Delivered when they said they would

Waltons

9 years ago

Good afternoon,

I am pleased to know you are happy with the service Waltons have provided and I thank you for taking the time to provide us with your positive review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 01/10/2016

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Great value for money

Quick, efficient and nice guys who erected cabin. I would definitely recommend waltons.

Waltons

9 years ago

Good evening,

Thank you so much for your great feedback,

Kindest regards

Mike - Waltons Team

Product reviews

Date of purchase: 20/08/2016

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Extremely disappointed

The installation team that I thought were from Waltons did a very bad job.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues that you experienced, but I am glad to hear that these have been resolved for you and you are happy with your cabin. As discussed during our phone call, should you have any queries please contact myself directly on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues that you experienced, but I am glad to hear that these have been resolved for you and you are happy with your cabin. As discussed during our phone call, should you have any queries please contact myself directly on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 20/09/2016

0

TC

Trusted Customer

Leeds

9 years ago

What Trusted Customer said about Waltons:

Promise fulfilled.

Delivered as promised.

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the service received and I thank you for taking the time to provide us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 05/07/2016

0

TC

Trusted Customer

STAINES

9 years ago

What Trusted Customer said about Waltons:

TERRIBLE PRODUCT AND WORST CUSTOMER SERVICE

Extremelly unhappy, I had 3 cabins delivered in total which I had to help the driver offload and then reload on each occasion. I took three days off work for each cabin to be installed and on two...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a message which I hope you be able to pick up later, please accept my sincere apologies for the issues you have experienced with your order. If you can contact me on either 0800 029 1000 or service@waltons.co.uk and I will make sure this is resolved as quickly as possible for you. I look forward to hearing from you and thank you again for providing your feedback.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a message which I hope you be able to pick up later, please accept my sincere apologies for the issues you have experienced with your order. If you can contact me on either 0800 029 1000 or service@waltons.co.uk and I will make sure this is resolved as quickly as possible for you. I look forward to hearing from you and thank you again for providing your feedback.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 02/09/2016

1

Trusted Customer

9 years ago

delivery delay then confusion

After a delay of a fortnight to get the product - which was communicated to me, there was confusion with the appointed carrier as to where the product was. Delays in response and then the courier...

Derek

Waltons

9 years ago

Thank you for the feedback. We do apologise for the delay in delivery, and hope that this has caused you too much disruption.

Product reviews

Date of purchase: 12/03/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Your guys dropped it off fine. Hinges on one of the door are drilled in the wrong place. This error in manufacturing results in the door being 10mm out even with adjustable hinges to the max. The...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called and left a voice message earlier, which I hope you will be able to pick up later. Please accept my apologies for the issue you are experiencing with the door hinges on you Log Cabin. If you are able to email images to service@waltons.co.uk we will resolve this as quickly as possible for you, thank you again.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called and left a voice message earlier, which I hope you will be able to pick up later. Please accept my apologies for the issue you are experiencing with the door hinges on you Log Cabin. If you are able to email images to service@waltons.co.uk we will resolve this as quickly as possible for you, thank you again.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 12/07/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Easy company to deal with

Quick delivery and good prices.

Derek

Waltons

9 years ago

Thank you for the feedback. We look forward to being of service in the future.

Product reviews

Date of purchase: 17/09/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Great , delivered what they said when they said

Order very easy , got a call a week or so later with a delivery date , delivery was on time and no problems .

Waltons

9 years ago

Good afternoon,

I am thrilled that you are pleased with the standard of service and communication received from Waltons and I thank you for taking the time to inform us of this.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 14/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

a date for delivery was arranged. I took a days holiday because I could not leave the house on the road and only the roof tiles turned up I contacted waltons and was told the lorry drivers hours were...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, Please accept my apologies for the issues you experienced during the delivery of your new Log Cabin, this appears to have been an IT issue during the booking process and has now been fully rectified. With regards to the delivery charges, we do offer free delivery to most of the UK, unfortunately there are some areas that we do have to apply a charge and you are in one of these areas. Thank you again and I am pleased that you are happy and love your new cabin.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, Please accept my apologies for the issues you experienced during the delivery of your new Log Cabin, this appears to have been an IT issue during the booking process and has now been fully rectified. With regards to the delivery charges, we do offer free delivery to most of the UK, unfortunately there are some areas that we do have to apply a charge and you are in one of these areas. Thank you again and I am pleased that you are happy and love your new cabin.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 03/07/2016

0

Waltons Reviews

4m x 3m Waltons Home Office Executive Log CabinMore reviews of this product (15)View product websiteIt is the best purchase we have made in a long time. Great space to chill out in.

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100mm x 100mm Powapost Drive-In SpikeMore reviews of this product (1)View product websiteBought the stake because it saved us money on the whole deal! We'll use it one day....

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelMore reviews of this product (26)View product websiteThey're a little thinner than I imagined but are ok after one winter except that some are bellying out at the bottom. We had to persuade them back into place.

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Waltons 6 x 8ft Greenhouse - GreenMore reviews of this product (3)View product websiteGood finished product at a fair price. No issues. Would recommend Instructions and weak diagrams lost a star I am afraid

5 x 3 Waltons Left Sided Lodge Grande Corner Log CabinMore reviews of this product (4)View product websiteDoor hinges drilled in the wrong pace. Doors don't close

Easy Hose 75ftMore reviews of this product (1)View product websiteGreat product BUT only three stars. Reason? I'm on our third hose. The first and second one both developed leaks close to the tap end after just two or three times of use. Our current one is ok as I...Read more

3.8m x 5.4m Waltons Garage Log CabinMore reviews of this product (3)View product websiteCabin is fantastic , sturdy well built and good value for money . The shingles look great and are well worth the extra cost . A word of caution , the fittings provided are not enough so make sure you...Read more

5 x 3 Waltons Left Sided Lodge Grande Corner Log CabinMore reviews of this product (4)View product websitethe summer house is a great prduct and we love it but its the dilliver charge I am not happy with

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?