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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Easy ordering procedure, and item delivered quickly and at the time promised.

Waltons

9 years ago

Good afternoon,

I am so pleased you are happy with the easy ordering process and quick delivery service. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 05/04/2017

0

Trusted Customer

9 years ago

Very well organised company, phoned when they are on the way,phoned when they are about too arrive. Great service.

Waltons

9 years ago

Good afternoon,

I am so pleased that you found our company to be well organised and that we provided you with a great service. Thank you so much for taking the time to provide us with a great review, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 01/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Better communication needed as regards delivery. Was promised a return phone call. Had to call myself again.

Derek

Waltons

9 years ago

Please accept our apologies for lack of a call back. We have investigated this and it appears that the original call details were not forwarded to the correct department and have been lost in the system. The operator has been made aware of the error, and thank you for taking the time to leave these comments.

TC

Trusted Customer

9 years ago

Thank you for your comments. Very pleased with the greenhouse now it's erected.

Product reviews

Date of purchase: 27/02/2017

0

Trusted Customer

9 years ago

When I purchased the shed online I was under the impression that delivery was between 2 and 5 days. Instead once the purchase was complete I was made aware that it was much longer. I then contacted...

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the delays you have experienced with the delivery of your new Pressure Treated building. I am glad that we are now able to deliver to you as discussed earlier, our driver will also give you a courtesy call 30 minutes before arrival. Thank you again and if you need anything at all please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Kirstie – Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the delays you have experienced with the delivery of your new Pressure Treated building. I am glad that we are now able to deliver to you as discussed earlier, our driver will also give you a courtesy call 30 minutes before arrival. Thank you again and if you need anything at all please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Kirstie – Waltons Team

Date of purchase: 05/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

A bit flimsy

A bit flimsy - the panels are a bit flimsy.

Waltons

9 years ago

Good afternoon,
Thank you very much for you feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. I am really sorry to hear that you are not entirely happy with the quality of your overlap shed. Should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for you feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. I am really sorry to hear that you are not entirely happy with the quality of your overlap shed. Should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 02/04/2017

0

Trusted Customer

9 years ago

Online purchasing as it should be

Simple process from order right through to delivery.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback,
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 02/04/2017

0

TC

Trusted Customer

Chepstow

9 years ago

What Trusted Customer said about Waltons:

Good shed: average instructions

Decent company to deal with and delivered the shed in good time.Getting plagued by 'you visited our website' emails is annoying, though, especially as i bought the item it keeps pestering me to...

Waltons

9 years ago

Good afternoon,

I am very pleased to know that you are happy with the level of service provided and please accept my apologies for the emails. We have now removed you from this list so this should not occur again. Thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 31/03/2017

0

Trusted Customer

9 years ago

Take a deep breath and order elsewhere

I ordered directly so this is really irrelevant.

Derek

Waltons

9 years ago

Thank you for the feedback.

Product reviews

Derek

Waltons

9 years ago

We are sorry to hear that you have had difficulty you had with the assembly. The panels do not require gluing in place. If assembled correctly there is a 2cm of panel inside the grove of each slot and the panel will go nowhere. We advise running a silicon sealant along the edge of each panel simply to seal it and leave a good looking finish. If any parts are damaged in transit, we are happy to replace them for you. Simply let us know and we will get this to you straight away.

Date of purchase: 06/02/2017

0

Trusted Customer

9 years ago

Easy website to use, clear product descriptions

Website was clear and easy to use with clear product descriptions allowing to pick a delivery date to suit. Delivery arrived when stated

Waltons

9 years ago

Good morning,

It is wonderful to know that you are happy with the standard of service you have received and that you found our website easy to use, with a good delivery service also.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 04/04/2017

0

TC

Trusted Customer

reading

9 years ago

What Trusted Customer said about Waltons:

good service.

Delivery was good and prompt.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, I am so pleased to know that you are happy with our service and I hope you enjoy your new building for many years to come.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you for your feedback and for taking my call earlier and I’m sorry again for the issues you have experienced with your order. It’s great to hear that you are now happy with your new Tongue & Groove shed. Should you have any further queries, please do not hesitate to contact us on 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 04/04/2017

0

Waltons Reviews

6ft x 6ft Waltons Lap Garden Fence PanelsMore reviews of this product (36)View product websiteGreat product and a good price

Waltons 6 x 10ft Greenhouse - SilverMore reviews of this product (1)View product websiteWritten instructions alongside the diagrams would be useful. Finally got the greenhouse up after several hiccups.

10 x 8 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (43)View product websiteNot much to be honest just disappointed

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteThe panels are a bit flimsy.

4 x 3 Waltons Wooden Garden Storage ChestMore reviews of this product (7)View product websiteGood quality given its price point.

4 x 6 Waltons Mini Tongue and Groove Apex Wooden ShedMore reviews of this product (22)View product websiteJust what I needed, compact and reasonably robust but still tall enough to get the garden tools in.

Waltons 6 x 8ft Greenhouse - GreenMore reviews of this product (3)View product websiteThis is a joke. The 'polycarbonate' panels were more like corrugated wrapping plastic which needed gluing in place. The building was in small pieces and part of the construction so could not be...Read more

10 x 6 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (23)View product websiteShed was as described and was easy to put together

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?