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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Hampton ,Malpas Cheshire

9 years ago

What Trusted Customer said about Waltons:

Would nt buy from you again nor would I recommended you to other people

Service was fine but the shed was very poor quality and needed a lot of adjustments to make it secure , poor quality materials

Waltons

9 years ago

Good afternoon,

Thank you very much for you feedback and for taking my call earlier and please accept my apologies again for the issues you have experienced. I am pleased you were able to resolve the issues and I am glad we could offer a resolution for you. Thank you again for your feedback,

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Shed better than the service.

Postponed the original delivery date the day before, didn't call the promised 30 minutes beforehand on the day it did arrive, no instructions for fitting the tradesman lock and didn't reply to an e...

Waltons

9 years ago

Good afternoon,

Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you experienced surrounding delivery. I am glad this did not cause too much inconvenience andI am pleased that you are happy overall with your tongue and groove shed. Thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

buy one!

very happy with our purchase easy to put up and the kids love it, what more do you want!;)

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with your playhouse and that your children love it. I am sure they will have many happy years of use from it! It is also great to know that assembly went smoothly and we thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

12x8 summerhouse

Superb service and product.

Waltons

9 years ago

Good afternoon,

It is great to know that you are happy with both your summerhouse and the service Waltons provided. Thank you for your positive review - it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/04/2017

0

Trusted Customer

9 years ago

My Log Cabin - My new favourite destination

Absolutely chuffed with all aspects of my order, super fast delivery and a really helpful delivery driver. I think it was at my door five days after i ordered it!

Waltons

9 years ago

Good evening,
Thank you very much for your brilliant review, it's great to hear that you are happy with your new Log Cabin and I hope you enjoy it for years to come,
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 11/04/2017

0

TC

Trusted Customer

New Malden

9 years ago

What Trusted Customer said about Waltons:

Delivery and Installation good but quality of wood finish lets you down.

The delivery of the shed was first, the fence panels, gate and posts were delivered on the day specified. The installation team for the shed - Baz or Zeb and Jonathan did a great job. It would be...

Waltons

9 years ago

Good afternoon,

I am glad to know that you are happy with all aspects of the service provided form the easy ordering process to the delivery service. We take your comments on board and thank you for providing us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/04/2017

0

Trusted Customer

9 years ago

Good customer service. Really nice lady in the phone when we ordered. Goods delivered promptly and driver polite and helpful. Happy with purchase so far

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the standard of the service you have received and thank you for taking the time to provide us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Very efficient and product was as stated the delivery man was very helpful

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you found the service provided to be very efficient and that our delivery driver was very helpful also. Thank you for your great review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/04/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

very good service good driver

Waltons

9 years ago

Good afternoon,
I am so pleased to hear that you are happy with the service received and thank you for your feedback.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, I have tried to call earlier and have left a voice message which I hope you will be able to pick up later. I am glad you are pleased with your overlap shed, we do have the option of a floor support kit at the time of purchase, which may have suited your needs. Should you require any further assistance, please contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 05/04/2017

0

Waltons Reviews

7 x 5 Waltons Overlap Apex Wooden ShedView product websitePoor quality for price needed adjustments to make it secure

7 x 5 Waltons Tradesman Tongue and Groove Apex Wooden ShedMore reviews of this product (23)View product websitePretty good, thought the support timbers under the tradesman flooring could be a bit more substantial.

6 x 6 Waltons Honeypot Dutch Barn Wooden PlayhouseMore reviews of this product (19)View product websitebought online, came when they said it would. delivery guy even help to take it round to the garden. excellent service.

12 x 8 Waltons Contemporary Summerhouse with Side ShedView product websiteBrilliant product and service.

7ft Green PT Fence Post (75mm)More reviews of this product (3)View product websiteHowever, the quality of finish on the feather edge fence panels was not good, the wood was very rough and there were no side battens to fix to posts although there were top edge covers. The matching...Read more

Garden Gear Stainless Steel Hand Tools SetMore reviews of this product (1)View product websiteVery good but ordered only to make up minimum value

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelMore reviews of this product (26)View product websiteVery good and now in place however the panels appearances have variable finishes.

8 x 8 Waltons Premier Corner SummerhouseView product websiteHappy with quality of purchase and easy to put together

6 x 8 Waltons Reverse Overlap Apex Wooden ShedView product websiteThe product was as stated and easy to follow instructions

10 x 6 Waltons Overlap Pent Wooden ShedView product websitebuilt down to a price . OSB floor needed reinforcing .very thin felt

6 x 4 Waltons Overlap Apex Wooden ShedView product websitewindows where a real pain to fit and needed silicone to cure the leaks

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