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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

hornchurch

9 years ago

What Trusted Customer said about Waltons:

Great quality and affordable Shed

Communication and e-mails update when the shed was coming, del driver text me before he arrived which was helpful

Waltons

9 years ago

Good afternoon,

It is great to know that you are happy with the level of communication and overall service we have provided and I thank you for taking the time to offer your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 24/03/2017

0

Trusted Customer

9 years ago

Waiting!

I have not received the item I ordered have been advised it won't arrive until mid July.

Derek

Waltons

9 years ago

We do apologise for the delay. The weed burner has been incredibly popular and unfortunately our stock has now been exhausted. We will of course get the order fulfilled as soon as we possibly can.

Product reviews

Date of purchase: 14/05/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

For a " flat pack" the instructions were easy to follow, and the resulting construction is exactly what it " says on the tin" . We are very happy with everything about it. A big thank you!!

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 13/05/2017

0

TC

Trusted Customer

Southampton

9 years ago

What Trusted Customer said about Waltons:

Great customer service i had and issue with the delivery of the shed, it was late but that wasnt anyones fault but when it arrived the felt had been crushed and was no really useable but they gave me...

Waltons

9 years ago

Good afternoon,

Please accept my apologies for the issue with the damaged felt, but I am glad we were able to offer a resolution that left you happy with the service you received from us. Thank you very much for taking the time to provide us with your much appreciated feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 18/05/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Cheap

Cheap and miss I g parts and very late delivery

Waltons

9 years ago

Good afternoon,
Thank you for your feedback and for taking my call earlier please accept my apologies once again for the issues you have experienced with your order. I am glad we were able to offer a resolution and thank you once again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Date of purchase: 18/05/2017

0

Trusted Customer

9 years ago

Need better quality control.

Prompt delivery. Driver kindly put the shed round the back of the house because he "didn't want anyone to steal it".

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, it’s great to hear that you are happy with the service you have received and that our helpful driver was able to go the extra mile for you. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you for your feedback. please accept my apologies for the damage that happened during delivery. I have tried calling you earlier and left a message which I hope you will be able to pick up later. If you can contact us on either 0800 029 1000 or service@waltons.co.uk we will be able to rectify this for you, thank you again.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 18/05/2017

0

Trusted Customer

9 years ago

Excellent customer service, very efficient and speedy delivery, would highly recommend

Waltons

9 years ago

Good morning,
Thank you very much for you great feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 16/05/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Great service

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you rate the service we have provided as being great and I thank you for your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 16/05/2017

0

Trusted Customer

9 years ago

Check what's delivered is enough

The delivery driver didn't phone 30 mind before drop off as per email. This caused an issue between my wife and the driver. The driver did not leave enough roof felt for the job which I then had to...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call you earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the issues you experienced with your order and I am reallysorry that we did not get things right the first time around but glad we were able to send out replacements to rectify the issue. Should you require any further assistance, pleae do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call you earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the issues you experienced with your order and I am reallysorry that we did not get things right the first time around but glad we were able to send out replacements to rectify the issue. Should you require any further assistance, pleae do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 17/05/2017

0

Trusted Customer

9 years ago

Shed

Arrived on time, delivery man moved package to back garden even though it was meant to be kerbside delivery.

Waltons

9 years ago

Good morning,

I am so pleased to learn that you are happy with the service you have received from Waltons and that our helpful delivery driver was able to go the extra mile to ensure high customer satisfaction. Thank you for taking the time to provide us with your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 16/05/2017

0

Waltons Reviews

8 x 6 Waltons Overlap Apex Wooden Shed DDView product websitejust did, good shed and enjoyed putting it together

Garden Gear Electric Weed BurnerMore reviews of this product (34)View product websiteCan't rate it as it has not arrived.

7 x 7 Waltons Wooden Corner SummerhouseMore reviews of this product (41)View product websiteIsn't 5 stars enough? We spend more time in it than we should, it is just what we wanted.

5 x 7 Waltons Apex Tongue Groove ShedMore reviews of this product (20)View product websiteExpensive but cheap and missing parts. Very late delivery

6 x 4 Waltons Tongue and Groove Apex Wooden ShedMore reviews of this product (24)View product websitePoor quality control. Two ship lap boards were damaged apparently during construction and repairs were required.

6 x 4 Waltons Reverse Overlap Apex Wooden ShedView product websiteWent together very easily, good sturdy shed

10 x 8 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (43)View product websiteGreat service and product A*

12 x 8 Waltons Overlap Apex Wooden ShedView product websiteThe floor gives a little bit too much for my liking and there were some splits on the overlapping panel from when they were constructed. Other than that is an ok shed that should fit the purpose

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