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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

My daughter loves her new playhouse, great quality!

Service was great, staff were very friendly and helpful. Delivery man was brilliant, and gave us a courtesy call to say he was on the way. Playhouse is great, it keeps a 5 and 2 year old happy. Thank...

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are so happy with the level of service received and I am sure your children will have many happy years of use from it. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 28/05/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

nearly perfect

great service ,quick service and friendly service

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are happy with the quick and friendly service we have provided you with and I thank you for your great review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 31/05/2017

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Trusted Customer

9 years ago

Quality material delivered on time and effficient driver

Waltons

9 years ago

Good afternoon,

It is great to know that you are happy with the standard or service received and I thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 30/05/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Delayed delivery

I placed my order on 23 May. My order was requested for delivery on the 8th June. I was called on the 7th to say that it was out of stock and would be contacted by 21 June when stock was next due. I...

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issue you have experienced with delivery. Your order is now booked as confirmed with yourself and should you have any future queries please contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Date of purchase: 23/05/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Efficient service , we are delighted with our new summerhouse .

Great all round , I would defiantly recommended this product for the quality, very helpful staff , the driver unloaded and placed it in the location requested , 8x 10 refers to the roof size NOT...

Waltons

9 years ago

Good afternoon,

I am sorry if the information regarding dimensions was missed but I am pleased that you are happy with your summerhouse and with the high standard of service received. Thank you for taking the time to offer your great feedback - it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 30/05/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Delivered on time Quality Poor

Delivery arrived on date requested. But would not recommend product purchased as quality and finish very poor.

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, it’s great to hear that you are happy with the delivery service we have provided and I am sorry that you are not satisfied with your purchase. I have tried to call and left a voice message earlier which I hope you will be able to pick up later. If you would like to contact me on either 0800 029 1000 or service@waltons.co.uk and I will rectify the issues you have experienced.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, it’s great to hear that you are happy with the delivery service we have provided and I am sorry that you are not satisfied with your purchase. I have tried to call and left a voice message earlier which I hope you will be able to pick up later. If you would like to contact me on either 0800 029 1000 or service@waltons.co.uk and I will rectify the issues you have experienced.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 24/05/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Very poor quality some of the slats have split ,might as well bought 6 fence panels and made my own.not worth the money , better elsewhere!!

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier and please accept my apologies again for the issues you have experienced with your purchase. I am glad we were able to offer a resolution for these issues and should you have any queries in future, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier and please accept my apologies again for the issues you have experienced with your purchase. I am glad we were able to offer a resolution for these issues and should you have any queries in future, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 29/05/2017

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Trusted Customer

9 years ago

Quick delivery. Polite driver.

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the service we have provided, in particular the quick delivery service and polite driver. Thank you for taking the time to provide us with your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 30/05/2017

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Trusted Customer

9 years ago

Great summerhouse. Efficient delivery. Happy daughter.

The Quality of the summer house is really good for the money. The delivery was prompt and driver very well mannered.

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you are happy with the service Waltons provided and that you are also pleased with the quality of your summerhouse. Thank you for your great review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 30/05/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Would not be recommending waltons to anyone else

To make sure that there deliver staff are polite and don't demand tips and to be able to speak English would be an advantageous as this is the first person you see from the company. He left without...

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm really sorry to hear that you have not had a very good experience with our delivery driver. This has been internally investigated by the transport manager and I can assure you that this will not happen again in the future. Thank you for your lovely comments about the driver and Aggie in our office. If you need anything at all in the future please don't hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, please accept my apologies for the delay with the damaged and missing parts and our installation team will be in touch shortly to arrange a suitable date to return. I can confirm that the refund for the shed boots has been processed and this will now be showing in your account. Thank you again for your feedback and if you need anything at all please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Date of purchase: 29/05/2017

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Waltons Reviews

5 x 5 Waltons Honeypot Poppy Wooden PlayhouseMore reviews of this product (79)View product websiteGreat quality house, perfect size for the garden. My kids love it.

9 x 9 Waltons Premier Corner SummerhouseView product websitesome wood was warped the pieces that went down on the corners and the driver was first class friendly and helpfull

8ft Brown PT Fence Post 75mmMore reviews of this product (13)View product websiteGood posts uniform shape makes installation straight forward.

6ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsMore reviews of this product (8)View product websiteVery strong panel well made.

6ft x 3ft Waltons Feather Edge Wooden Garden GateMore reviews of this product (2)View product websiteWell designed good construction.

4ft x 6ft Waltons Pressure Treated Feather Edge Fence PanelMore reviews of this product (14)View product websiteCan't tell you, I still haven't received it.

10 x 8 Waltons Contemporary Summerhouse with Side ShedView product websiteGreat quality , great service !

4 x 6 Waltons Pressure Treated Vertical Hit and Miss Fence PanelMore reviews of this product (4)View product websitePoor quality product for price paid. Workmanship poor also, very hit and miss!! Lots of gapping and warped wood. Would not recommend.

10 x 8 Waltons Overlap Apex Wooden ShedView product websiteRubbish poor quality not worth the money

10 x 6 Waltons Tongue and Groove Apex Wooden ShedMore reviews of this product (19)View product websiteShed needed a few tweeks but looks good once all done. Windows are rubbish not thick enough, & had to reinforce the floor.

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteShed not erected yet so can't comment .

7 x 5 Waltons Bournemouth Wooden SummerhouseView product websiteThe quality is good. My wife and I put up the summer house in 5 to 6 hours. No problems.

Waltons 10 x 8 Helios SummerhouseView product websiteParts were broken and others missing had to chase to find out when replacement would be delivered and fitted. When order was put they let us order the feet which was not needed with the base, wasting...Read more

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Who can leave a Feefo review?

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