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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Trusted Customer

Gloucester

9 years ago

What Trusted Customer said about Waltons:

If you need a she'd buy online and save£from Waltons

Good telephone experience, ordered on a Monday,delivered by Wednesday by the most helpful driver. A brilliant shed at a exceptional price

Waltons

9 years ago

Good morning,

I am so pleased to know that you are happy with the customer service we provided and that you found your tongue and groove shed to be of excellent value for money. Thank you very much for taking the time to leave us a review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/06/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Despite the poor quality of the product, the service was good . We contacted your office regarding replacement of the defective window seal, and poor quality windows and we were told that the windows...

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I’m sorry that you have experienced some issues with your order. I have checked our system and it doesn’t look like the PM slot was selected when placing the order on the website but I am glad it came at a suitable time for you. I have also spoken to our Warehouse Manager and after investigating your order he has now resolved the issue of sending out substitute lights when the correct lights which were out of stock, again please accept my apologies and the refund has been processed and should be showing into your account shortly. I have tried to call and have left you a voicemail, if I can help further please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike – Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, I have tried to call you earlier on the number we have and have left a voicemail which I hope you will be able to pick up later. The feather edge panels have horizontal framing to attach to wooden posts via fence clips or if you have concrete posts they will just slide in. If you would like to give me a call back on 0800 029 1000 or via e-mail and I will be able to resolve any issues for you.
Kindest regards
Mike - Waltons Team

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I’m sorry that you have experienced some issues with your order. I have checked our system and it doesn’t look like the PM slot was selected when placing the order on the website but I am glad it came at a suitable time for you. I have also spoken to our Warehouse Manager and after investigating your order he has now resolved the issue of sending out substitute lights when the correct lights which were out of stock, again please accept my apologies and the refund has been processed and should be showing into your account shortly. I have tried to call and have left you a voicemail, if I can help further please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike – Waltons Team

Date of purchase: 12/06/2017

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TC

Trusted Customer

Penzance cornwall

9 years ago

What Trusted Customer said about Waltons:

Good service

Good online buying website with a choice of delivery dates and delivered on the day with no problems

Waltons

9 years ago

Good afternoon,

I am so pleased to learn that you are happy with all aspects of the service we have supplied and I thank you for taking the time to leave your positive feedback - it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/06/2017

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TC

Trusted Customer

Essex

9 years ago

What Trusted Customer said about Waltons:

Love our summerhouse.

Item was in stock - no weeks of waiting as it would have been from many other companies. Able to choose delivery day. Delivered quickly and efficiently. Driver texted to warn of arrival time which...

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you are very pleased with the standard of service you have received from Waltons , as well as with the quality of your summerhouse. We take your comments on board regarding the instructions as we are always looking for ways to improve both our services and products and I thank you for providing us with your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/06/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Commacated well. Delivered when they said.

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with both the service received and the quality of your overlap shed. Thank you for taking the time to provide your great review - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/06/2017

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Trusted Customer

9 years ago

Excellent - prompt delivery and nice product!

Waltons

9 years ago

Good afternoon,

I am so pleased that you found both the service and product supplied to be of an excellent quality. Thank you for your great review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/06/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

excellent service and the lorry driver was exceptional and could not have been more helpful.would recommend your company to anyone.

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are so pleased with the high standard of service received and that you would be happy to recommend Waltons to others. Thank you for your great review - it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/06/2017

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Trusted Customer

9 years ago

Happy customer

I was very happy with the service the delivery and timescales was very quick and exactly when I needed it to be. Thankyou

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are so happy with the standard of service you have received and I thank you for taking the time to leave your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/06/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

excellent service with a friendly driver

Waltons

9 years ago

Good afternoon,

I am delighted to know that you rate the service received as being excellent and that you are particularly pleased with our friendly delivery driver. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/06/2017

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Waltons Reviews

10 x 8 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (43)View product websiteGood price.very quick delivery and value for money

8 x 6 Waltons Tongue and Groove Large Door Apex Wooden ShedMore reviews of this product (21)View product websiteIts a poor quality shed. It has several defaults ie the window side panel isn't aligned and wood filler will have to be used. The top and bottom of the door not aligned.

5ft x 6ft Waltons Pressure Treated Feather Edge Fence PanelsMore reviews of this product (26)View product websiteDecent for the money, but no side struts to attach them with?

Indoor Rose String LightsMore reviews of this product (1)View product websiteI was sent the wrong lights twice and so never got these.

8 x 6 Waltons Windowless Overlap Apex Wooden ShedView product websiteGood quality shed but it did take some time to construct!

7 x 7 Waltons Premier Corner SummerhouseView product websiteGood value for money. Very happy. We love it. A perfect addition to our garden

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedView product websiteDone what they said and delivery

5ft x 6ft Waltons Lap Garden Fence PanelsMore reviews of this product (27)View product websiteExcellent product and he delivery was very prompt

Waltons 8ft x 10ft Vermont Wooden SummerhouseView product websiteexcellent value, excellent service what more could you ask for.

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedView product websiteEasy to assemble with 2 people

3ft x 6ft Waltons Picket Rounded Top Garden Fence PanelsMore reviews of this product (7)View product websiteexcellent service very friendly

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