How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Belfast

9 years ago

What Trusted Customer said about Waltons:

Update the delivery charges on your website

Nowhere on the website did it state NI incurs additional transport charges. I was contacted a few days after the order and when I highlighted this the customer service representative was nonchalant....

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you have experienced with your order. We do have to charge an additional premium to deliver to Northern Island and I’m sorry for any confusion caused. I am glad we were able to resolve this for you and thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Product reviews

Date of purchase: 19/06/2017

0

Trusted Customer

9 years ago

Easy & straight forward to order. Able to get all the information I needed.

Waltons

9 years ago

Good afternoon,

It is great to know that you are pleased with the service Waltons have provided and I thank you for your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 20/06/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

£150 worth if wood fence panels and windows don't fit not impressed

Never had any contact

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues that you have experienced. I am glad we were able to resolve these for you and should you have any queries in future, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues that you have experienced. I am glad we were able to resolve these for you and should you have any queries in future, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 22/06/2017

0

Trusted Customer

9 years ago

Quick efficient service pleasant driver..greenhouse is just the job ideal for my garden thank you...

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 22/06/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Happy with the product also the speed at which i received the packet

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 22/06/2017

0

Trusted Customer

9 years ago

I would recomend waltons's service,the shed what I bought was almost alright except few wooden plank of the shed it wasn't properly fixed it with nails and some of them were broken,but anyway it was...

Waltons

9 years ago

Good afternoon,

I am very pleased to know that you are happy with the standard of service we have supplied and that you are pleased with your overall shed overall. Should there be any queries outstanding, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for taking the time to offer your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 21/06/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Survey sent too early as delivery is the most important part of the service and that is due to take place 27th July. I will be better placed to give feedback when service is experienced in full.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies that you received the review invitation before your agreed delivery date. I’m sure that everything will go smoothly with your order and if you need anything at all please don’t hesitate to contact us on either 0800 029 1000 or via email to service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies that you received the review invitation before your agreed delivery date. I’m sure that everything will go smoothly with your order and if you need anything at all please don’t hesitate to contact us on either 0800 029 1000 or via email to service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies that you received the review invitation before your agreed delivery date. I’m sure that everything will go smoothly with your order and if you need anything at all please don’t hesitate to contact us on either 0800 029 1000 or via email to service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 21/06/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Service was excellent and delivered everything on time as expected

Service was excellent and delivered everything on time as expected. Its a well put together cabin and good value for money. No complaints Ive finally got my man cave

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the standard of service you have received from Waltons and assembly went well. I am also glad to know that you are happy with the value for money of your log cabin and I thank you for your positive review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 20/06/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Easy to deal with

Easy to deal with. quick delivery

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, it’s great to hear that you are happy with the service we have provided,
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and taking my call earlier, please accept my apologies again that you are not completely satisfied with your new plastic shed. As discussed, I have sent over the information to confirm all of the options available and then I will make the necessary arrangements from there. Thank you again for your feedback and I will speak to you soon.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 21/06/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

good experience

Delivery was very quick. website very easy to use

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are happy with our easy to use website and quick delivery service. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the value for money of your tongue and groove shed overall and I am sorry to hear of the issues experienced during assembly. If there are any outstanding queries, please contact us on either 0800 029 1000 or service@waltons.co.uk and we will gladly assist in getting a resolution for you. Thank you again for your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 17/06/2017

0

Waltons Reviews

8 x 6 Waltons Tradesman Tongue and Groove Double Door Apex Wooden ShedMore reviews of this product (57)View product websiteExcellent shed and easy to screw together

5 x 3 Waltons Right Sided Lodge Grande Corner Log CabinMore reviews of this product (1)View product websiteLog cabin was exactly what I wanted.

12 x 8 Waltons Overlap Apex Wooden ShedView product websiteIt's not worth the money not by a ling shot

8 x 6 Waltons Evesham Wooden GreenhouseView product websiteVery good service and delivery pleasant driver as well thanks..

Scarecrow Twin Pack - 6ftMore reviews of this product (2)View product websiteIt was a gift for my sister

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteIt was alright the shed what I bought,Thanks

Waltons Galvanised Steel Security Alarm PadlockMore reviews of this product (34)View product websitesame as above ..............................

10 x 8 Waltons Dutch Barn Tongue and Groove Apex Garden ShedMore reviews of this product (16)View product websitesame as above.....................

5 x 3 Waltons Left Sided Lodge Grande Corner Log CabinMore reviews of this product (1)View product websiteIs well made using quality materials. Time will tell how it weathers I guess, but have to say im very pleased with it.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?