Delivery was 2 weeks over due and no communication until I contacted them. I was told they would be in touch and then that they had contacted their couriers. That was it until I contacted them again....
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Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and please accept my apologies for the issues you have experienced with the delivery of your new metal shed. This has been investigated with our courier to ensure this is not repeated in the future. I have tried calling you earlier and have left a voice message, which I hope you will be able to pick up later. If you are available to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk and we will gladly rectify the problems you have encountered. Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and please accept my apologies for the issues you have experienced with the delivery of your new metal shed. This has been investigated with our courier to ensure this is not repeated in the future. I have tried calling you earlier and have left a voice message, which I hope you will be able to pick up later. If you are available to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk and we will gladly rectify the problems you have encountered. Kindest regards, Kirstie - Waltons Team
This is a lovely playhouse. Sturdy build, looks great now it's up and the kids love it. Be warned however, it's not like flat pack furniture from a certain Swedish store, the instructions are not...
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Waltons
Waltons
9 years ago
Good morning,
It is fantastic to know that you are pleased with both the service and quality of your playhouse. I am sorry to hear assembly did not go quite as anticipated and should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am glad that once erected, you were pleased with the appearance and happy with the finished product. Thank you for your great review!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,
It is fantastic to know that you are pleased with both the service and quality of your playhouse. I am sorry to hear assembly did not go quite as anticipated and should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am glad that once erected, you were pleased with the appearance and happy with the finished product. Thank you for your great review!
Great service.
The delivery driver lost some of the felt on the way (Not Waltons fault). But a quick call and all was rectified. Partial refund so I could go and buy the felt needed.
Would...
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Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we aere able to resolve this for you. Kindest regards Mike - Waltons Team
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we were able to resolve this for you. Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we aere able to resolve this for you. Kindest regards Mike - Waltons Team
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we were able to resolve this for you. Kindest regards Mike - Waltons Team
Really good from start to finish.
Ordered online sunday night and was delivered less than 7 days later (which was quicker than advertised)
Received a text message on the day of delivery with a 2 hour...
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Waltons
Waltons
9 years ago
Good morning, Thank you very much for your brilliant feedback and I hope you enjoy your new log cabin for many years to come! Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your brilliant feedback and I hope you enjoy your new log cabin for many years to come! Kindest regards Mike - Waltons Team
Date of purchase: 20/06/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Waltons:
easy to order on line and delivered as requested
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your great feedback and if you need anything at all please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your great feedback and if you need anything at all please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Mike - Waltons Team
I am so pleased to know that you are happy with the standard of service we have provided and I thank you for taking the time to leave your great feedback!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
It is great to know that you are pleased with the quality of your playhouse and that assembly was straight forward. Thank you again for your positive review!
Service was excellent. Quick delivery. Even the delivery driver was very helpful
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your brilliant feedback! Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your brilliant feedback! Kindest regards Mike - Waltons Team
Date of purchase: 23/06/2017
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Trusted Customer
NP132JN
9 years ago
What Trusted Customer said about Waltons:
Good
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, I am pleased to hear that you are happy with our service and thank you again for taking the time to leave your feedback! Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, I have called earlier and have left a message for you, which I hope will be passed on later. Please accept my apologies for any issues experienced with your order. If you are able to call me back on 0800 029 1000 or e-mail via service@waltons.co.uk and I will be able to resolve these for you. thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Delivered at 7am with text notification the day before. Delivery driver was excellent, polite, considerate and very strong! Could have done with more support on floor and the hinges could have...
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Waltons
Waltons
9 years ago
Good afternoon,
I am delighted to know that you are happy with the high standard of service supplied, in particular, our excellent delivery driver. I am also glad that you are happy with the quality of your summerhouse overall. We take your comments on board as we are always looking for ways to make improvements and I thank you for your great review!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
It is wonderful that you are happy with the quality of your summerhouse and I am sure you will have many happy years of use from it. We take all of your comments on board and thank you again for taking the time to offer your feedback.
They never rang me, even after delivering the wrong bike shed twice
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking the time to speak with me earlier, please accept my apologies again for the issues you have experienced with your order. I am glad that we were able to rectify the problems that you encountered, should you have any queries or if you need anything at all in the future, please don’t hesitate to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking the time to speak with me earlier, please accept my apologies again for the issues you have experienced with your order. I am glad that we were able to rectify the problems that you encountered, should you have any queries or if you need anything at all in the future, please don’t hesitate to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
Thank you very much for your feedback and please accept my apologies for the issues you have experienced with the delivery of your new metal shed. This has been investigated with our courier to ensure this is not repeated in the future. I have tried calling you earlier and have left a voice message, which I hope you will be able to pick up later. If you are available to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk and we will gladly rectify the problems you have encountered.
Kindest regards,
Kirstie - Waltons Team