good service, pleasant telephone manner, delivered on the day they promised,
Waltons
Waltons
9 years ago
Good afternoon,
It is wonderful to know that you are so happy with the service we have provided and I thank you very much for leaving such great feedback - it is much appreciated!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
I am glad that assembly was straight forward and that you are happy with the quality and appearance of your playhouse. Thank you again fr your positive review!
It is now 14-08-2017 and i purchased my greenhouse on 15-06-2017. I complained straight away about all of the things wrong with it. They asked for pictures of the errors so i sent pictures, they did...
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Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback and for taking my call earlier, I’m really sorry for the issues you have experienced with your new Evesham Greenhouse and for the delay with replacement parts. As discussed the new pieces of styrene will be with you tomorrow and our driver will give your sister a call when he is about 30 minutes away. It was lovely to speak to you and if you need anything else at all please don’t hesitate to give me a call on 0800 029 1000. Kindest regards Mike – Waltons Team
Trusted Customer
9 years ago
My problem has now been resolved to my satisfaction. The company phoned me after i left my "not so good feedback" and apologised. Communication seemed to have been the problem, not only have they solved my problem but they gave me a "goodwill gesture" too. Well done this company.
Waltons
Waltons
9 years ago
Good morning, Thank you very much for the updated feedback, I'm glad we were able to rectify the initial issues and if you need anything at all in the future please don't hesitate to give me a call on 0800 029 1000. Thank you again. Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback and for taking my call earlier, I’m really sorry for the issues you have experienced with your new Evesham Greenhouse and for the delay with replacement parts. As discussed the new pieces of styrene will be with you tomorrow and our driver will give your sister a call when he is about 30 minutes away. It was lovely to speak to you and if you need anything else at all please don’t hesitate to give me a call on 0800 029 1000. Kindest regards Mike – Waltons Team
Trusted Customer
9 years ago
All is good now. Many many thanks to your company.
Waltons
Waltons
9 years ago
Good morning, Thank you very much for the updated feedback, I'm glad we were able to rectify the initial issues and if you need anything at all in the future please don't hesitate to give me a call on 0800 029 1000.Thank you again. Kindest regards Mike - Waltons Team
Date of purchase: 15/06/2017
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Trusted Customer
Bridgewater - Somerset
9 years ago
What Trusted Customer said about Waltons:
Service was great, delivery excellent..disapointed in certain aspects of the shed though..window/ wooden panels/side peices are so so thin..offering very little strength..cracks to the wooden...
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Waltons
Waltons
9 years ago
Good afternoon, Thank you for your feedback, I have tried calling you earlier and left a voice message which I hope you will be able to pick up later. I am pleased that you are happy with the service we have provided and I am sorry to learn that you are not entirely satisfied with your new overlap shed. If you can contact us on either 0800 029 1000 or service@waltons.co.uk and we will help resolve any outstanding issues you may have. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you for your feedback, I have tried calling you earlier and left a voice message which I hope you will be able to pick up later. I am pleased that you are happy with the service we have provided and I am sorry to learn that you are not entirely satisfied with your new overlap shed. If you can contact us on either 0800 029 1000 or service@waltons.co.uk and we will help resolve any outstanding issues you may have. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Ordered summer house 5th June with £200 for installation. Now 15th Aug (nearly 10 weeks) and still awaiting completion of installation due to delivery of faulty/damaged parts etc. Unsure as to why...
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Waltons
Waltons
9 years ago
Good afternoon, Thank you for your feedback, I tried calling earlier but unfortunately I didn’t get to speak to you, please accept my apologies that we did not get things right the first time with your order. I can see that our installations team have been in contact and confirmed the dates for delivery and install to be completed and should you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am sure that once complete, you will be very happy with your summerhouse and thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you for your feedback, I tried calling earlier but unfortunately I didn’t get to speak to you, please accept my apologies that we did not get things right the first time with your order. I can see that our installations team have been in contact and confirmed the dates for delivery and install to be completed and should you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am sure that once complete, you will be very happy with your summerhouse and thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Delivery of my order was confusing, original despatch was not met and first telephone enquiry I was given a delivery date that was not met. Second call, I spoke to Gavin who was very helpful - the...
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Waltons
Waltons
9 years ago
Good afternoon,
I am sorry for the issues that you had with your order but glad these were resolved and you are happy with the service received overall. Thank you for providing us with your positive feedback.
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
I am pleased that you are happy with the quality of your shed and bin store and I thank you again for your great feedback.
It could've been much, much better. From the first time I rang to place an order they were unhelpful and this didn't improve.
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking my call earlier. Please accept my apologies again for the issues that you have experienced and it’s great to hear that everything has been rectified. If there is anything further you need assistance with or if I can help at all please don't hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, I am glad you are happy with the padlock and thank you again for your feedback. Kindest regards, Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good afternoon, Thank you for taking my call earlier. I have discussed your case with our installations team and this will be resolved for you shortly and please accept my apologies for the delay. Please do not hesitate to contact me on either 0800 029 1000 or service@waltons.co.uk if you have any further queries. Thank you again for your review! Kindest regards, Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good afternoon, I am so glad to know that you are happy with the quality of your fencing and I thank you for having taken the time to provide us with your much appreciated feedback. Kindest regards, Kirstie - Waltons Team
customer service very helpful. Fast delivery and helpful drivers. I would reccommend. Fence panels look good too and to be able to get treated panels as an option is great.
Waltons
Waltons
9 years ago
Good afternoon,
I am delighted to know that you are so pleased with the service we have provided and that you would happily recommend Waltons. Thank you so much for your positive review.
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
I am so pleased that you are happy with the quality of your fencing and I thank you again for your great feedback!
Good afternoon, Thank you for your feedback, I have tried to call you earlier and have left you a voice message, which I hope you will be able to pick up later. Please accept my apologies for the missing parts and the issues you have experienced with your new workshop, if you are able to contact us on either 0800 029 1000 or service@waltons.co.uk and we will resolve for you. Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you for your feedback, I have tried to call you earlier and have left you a voice message, which I hope you will be able to pick up later. Please accept my apologies for the missing parts and the issues you have experienced with your new workshop, if you are able to contact us on either 0800 029 1000 or service@waltons.co.uk and we will resolve for you. Kindest regards, Kirstie - Waltons Team
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Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.