We had an issue with one of the doors badly warping, Waltons replaced and delivered a replacement in a week, unfortunately the new door is still slightly warped at the bottom.
Morris
Waltons
5 years ago
Thanks for your glowing review!
Product reviews
Morris
Waltons
5 years ago
Thanks for your glowing review!
Date of purchase: 13/07/2020
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Trusted Customer
Feefo Verified
Thruxton Andoverexcellent service from ordering to delivery
I was kept up to date with the order process, The summer house was delivered earlier, so a bonus.
Great Summer House for the price, well built and quality fixtures and fittings, very easy to build...
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Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your excellent feedback.
Kind regards,
Waltons Team
Product reviews
Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your excellent feedback.
Kind regards,
Waltons Team
The item was not delivered on time, when we called to ask about delivery we were told it was stuck on a ship due to covid and to call back in another week. The second call revealed that the item had...
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Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your valuable feedback.
We will use this feedback to implement changes to improve in the future.
If you require any assistance please contact our friendly customer care team on service@waltons.co.uk.
Kind regards,
Amy
Waltons Team
Product reviews
Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your valuable feedback.
We will use this feedback to implement changes to improve in the future.
If you require any assistance please contact our friendly customer care team on service@waltons.co.uk.
Kind regards,
Amy
Waltons Team
Date of purchase: 08/07/2020
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Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Waltons:
Needed a small refund after purchase which I still haven't received after three weeks
Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your valuable feedback.
We will use this feedback to implement changes to improve in the future.
If you require any assistance please contact our friendly customer care team on service@waltons.co.uk.
Kind regards,
Amy
Waltons Team
Product reviews
Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your valuable feedback.
Kind regards,
Amy
Waltons Team
Very disappointed with the communication and indifferent customer service. My shed arrived in two separate deliveries, which I had not expected, This caused me problems with arranging for help to...
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Amy Rawson
Waltons
5 years ago
Good morning,
Thank you for your valuable feedback.
I sincerely apologise for the breakdown in communication on your order.
Further training has been provided to all involved to prevent reoccurrence.
We hope if you are ever to shop with us again we can provide you with a more positive experience and restore your faith in our team.
Kind regards,
Amy
Waltons Team
Product reviews
Amy Rawson
Waltons
5 years ago
Good morning,
Thank you for your valuable feedback.
I will have this information passed on to our purchasing team.
If you require any assistance please contact us at service@waltons.co.uk
Kind regards,
Amy
Waltons Team
Amy Rawson
Waltons
5 years ago
Good morning,
Thank you for your valuable feedback.
I will have this information passed on to our design team.
If you require any assistance please contact us at service@waltons.co.uk
Kind regards,
Amy
Waltons Team
Good morning,
Thank you for your valuable feedback.
I apologise that you were unhappy with the product received.
We do try to make our advertisement as clear as possible regarding the use of safety styrene as opposed to glass as this performs better for a garden building.
If we can be of any assistance please contact us at service@waltons.co.uk
Kind regards,
Amy
Waltons Team
Product reviews
Amy Rawson
Waltons
5 years ago
Good morning,
Thank you for your valuable feedback.
I apologise that you were unhappy with the product received.
We do try to make our advertisement as clear as possible regarding the use of safety styrene as opposed to glass as this performs better for a garden building.
If we can be of any assistance please contact us at service@waltons.co.uk
Kind regards,
Amy
Waltons Team
Only after ordering and a week after did I find out they couldn’t deliver for a few weeks! I wouldn’t have ordered if I knew because we had already taken down the old shed!
Morris
Waltons
5 years ago
Thanks for your glowing review!
Product reviews
Morris
Waltons
5 years ago
Thanks for your glowing review!
Date of purchase: 10/07/2020
0
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Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Waltons:
really impressed with service and delivery driver was friendly and obliging
Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your excellent feedback.
Kind regards,
Waltons Team
Product reviews
Amy Rawson
Waltons
5 years ago
Good Morning,
Thank you for your excellent feedback.
Kind regards,
Waltons Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.